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Complaint
I changed from satellite to streaming Sept 11 2024. I discovered last night that I had been charged for both satellite service and streaming since that date. I was told when I called to make the switch that it would be automatic and nothing further was required. However the unused Satellite service
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Satellite Account
356
14
0
Accepted Solution
Black screen on local channels
HR54-500 For the last 2 years I've had a black screen pop up while watching golf on CBS and the NFL on Fox via DirecTV. About 5 seconds after the black screen disappears and normal viewing is returned, I will get a 1 second audio dropout. The link below will show you what I've encountered. This past
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Watching on Satellite
1.9K
28
0
Closed
Direct tv guide
So my fox channel has moved from 28 to channel 9 on my direct TV guide. The actually programs listed on channel 9 are incorrect and anything I have set to record is not recording. This is in the Columbus Ohio area. I think someone needs to look into this. I called yesterday told me to reboot my box
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Watching on Satellite
182
3
0
Accepted Solution
Upgrade options for HR24-100
I currently have an HR24-100. Only allows me to record two shows at a time and has limited storage capacity. The channel chaning is also very slow. I also have a HR21 HD receiver. What are the simplest options to upgrade my DVR situation? I was thinking to keep the HR24-100 and add an HR54 for more
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Satellite Equipment
273
21
0
I do subscribe to that 📺 What are you telling me?
A simple receiver refresh can resolve the 721 or 722 error you're receiving. Find out more here.
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Watching on Satellite
57
0
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Force Switching from Satellite to Streaming
Instead of waiting for the channel to switch from satellite to streaming, is there a setting or way to force it to use the internet? We live in a windy area, and this would be a great value to the service.
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Watching on Satellite
139
2
0
Closed
Done after 25 years. Prices are outrageous and Customer Service is terrible
Been a customer for 25 years. Constantly having to call every year to apply promotions and the prices just keep creeping up. No wonder they are losing subscribers. Trying to make more money on less people? Tell me how that works out. After 25 years, our bill would now be over $200 if we kept the ser
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Satellite Account
7.6K
66
Accepted Solution
I am a DirecTV customer and an AT&T customer, but I cannot log in to DirecTV using password used for both
I am a customer of both, and used to be able to sign in under one login to see both accounts. Now when I sign in to AT&T I only see my Internet account, and when I try to sign into DirecTV I get an error. How do I solve this?
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Satellite Account
819
6
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My 📡 and receiver stopped talking. 🙁
Don’t worry, you are most likely to see an error 782 on your screen. Check out this article to resolve.
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Watching on Satellite
70
0
0
Direct TV Satellite user trying to stream
I am trying to stream to my samsung TV. I have the Direct TV streaming app installed. When I log into it using my satellite user ID and password, I get an error code 201 - saying my user ID or password are incorrect. I have confirmed they are correct by signing into my Direct TV account on my laptop
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Watching on Satellite
886
11
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