U-verse TV

It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav

I cancelled my service due to moving to non ATT serviced location. I was told I had 20 days to return equipment.  I then get an email telling me to NOT return equipment and to recycle.  So my question is:  am I going to get a bill from ATT for my unreturned equipment or can I recycle

ABOUT EVERY 30 MINUTES THE TV PICTURE FREEZES. I CAN CHANGE CHANNELS AND EVERYTHING RETURNS TO NORMAL. THEN 30 MINUTES LATER THE SAME THING HAPPENS. ANY SUGGESTIONS.

Many of my favorites are in the guide. Some of them aren't even though their box has a check mark in it. I want the guide to show every channel I have marked in the favorites list.

My mother records programs on a nightly basis (at least). Our new gateway (Pace 5268ac) ran an update last week on Wednesday night (around dinnertime). Ever since the receivers came back online, only the main DVR receiver can be used to watch recorded programs. We get this error: The recordings co

Installed the new router and works great on the TV where the router is located. Two other sets canot find a signal. Old router had a cable connection but new one does not.  What needs to be done to fix this?

We just stopped seeing the incoming calls for our land line show on the tv screen

Att sent me new Motorola receiver to replace Cisco receiver. Get error CLIENT NOT PROVISIONED call 2 different time spoke with att tech. Both did something said wait 30 min then power receiver back on . Have spent hour on phone or more still have same error they made appt for technician to come to h

I tried to reboot to recover recording space, but now the gear is still there and the power button is blinking. It’s been doing this for an hour.

I've had U-verse for years and it was always my default service when I first turn on my TV. A month or so ago I had a message from U-verse about an update. Ever since then I have not been able to get the TV back to the former when first turned on. It turns on to the white circle with the home in the