U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(420)
Unable to schedule recordings via the app

I am unable to schedule recordings on certain channels via the app. The guide says there is no information available at the time for that channel. Any ideas?

Question

330

11

0

Uverse owes me money and refuses to pay

I was a loyal, never once late on a payment, Uverse 300 customer for over a decade. When I decided to cancel my subscription, I neatly packed all equipment and mail it on time. I received the email, "Congratulations your equipment has been returned." About 2 weeks later they charged me $164.02. I ca

Question

368

2

0

Problems when playing recordings; corrupted recordings

We have a problem that affects many, but not all recordings. When we play back a recording, it does not begin normally. Instead, the image freezes then breaks up and there is no sound. If we try to fast-forward, the playback jumps ahead by many minutes. Sometimes it will start to play normally, othe

Question

673

10

0

Accepted Solution

Official Solution

Closed

Finally switching away from Uverse to AT&T DirecTV Streaming

After having my most recent main DVR fail (Pace IPH8100) and have to perform a factory reset, losing hundreds of recordings, and having been told by the installer when I got the newer Pace DVR that Uverse was eventually going away and it wouldn't be possible to continue with it if we were ever to mo

Question

709

1

0

Accepted Solution

Official Solution

How to program the remote

How to program remote after a battery change

Question

508

2

0

Malfunctioning remote control S10-S3 despite new batteries

The S10-S3 Remote that goes with the wired set-top box (STB) seems to be malfunctioning, even with fresh batteries. The remote itself works when you press the keys, but the wired receiver does not receive the command via the infrared remote. I bought a replacement remote on Amazon, but can't program

Question

390

2

0

uverse tv app no longer available for download in amazon appstore after latest at&t update. When will you fix it?

at&t uverse tv app for firetv broken by your recent app update. Please fix ASAP.

Question

1.2K

24

Cable box

I just canceled my u-verse. Where and how do I ship my cable box back to ATT?

Question

395

7

0

Accepted Solution

Sent New BWG320 Gateway, and then sent VIP1200 receivers (3) and I see no way to hook them up together.....

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way with my re

Question

394

3

0

Accepted Solution

Official Solution

Can?t get signal

Screen says no signal

Question

404

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?