U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(607)
Complain about overdue balance

Good morning sir or madam Since December 30th, l switched to MetroPCS, AT&T gave me the code to get the transfer the same day. I would like to know why have l been getting AT&T email advising me that I have a past due balance ? I spoke to different people from AT&T, l told them that l was on auto pa

Question

232

2

0

Channels letterboxed

I noticed two channels I watch, MTV-U (510) and MTV Classic (520) are suddenly letterboxed. Seemingly happened within the last month. It looks terrible. They were for as long as I have been a subscriber (over a decade) optimized for 16:9 in SD. Now the picture is squeezed and is pretty much unwatcha

Question

219

3

0

Promotions Unavailable Now

I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke

Question

371

14

0

U verse App No Longer Works

I have been unable to log into the app since the last update. Really frustrating and disappointing.

Question

250

4

0

NO SHOW TECH Again

Tch appt today, 8-12. It is 3pm, no tech and only incompetency on 800 offshore. I MADE THE APPOINTMENT< TOOK OFF WORK> I want to speak to USA about when the tech is showing up--HOW?

Question

196

4

0

Accepted Solution

Official Solution

HBO on demand catalog is broken

When I go to hbo/cinemax on demand there is only one movie there. It looks like the catalog is broken

Question

414

18

0

Accepted Solution

Official Solution

U-verse

I currently have U-VERSE. When I replace my currently connected tv with a new tv and connect it to my current U-verse equipment, will I lose my currently saved and scheduled DVR recordings?

Question

409

1

0

Uverse and Internet issues

Uverse channels are sporadically pixelated or out. It seems to be ~30% or so of the channels, not all of them. Audio drops constantly, but only on Uverse, not Blu-ray, Netflix, or other streaming services. Service has been up and down since a full on outage in our area a couple weeks ago. Now not Uv

Question

874

15

0

AT&T Uverse App on Firestick login

I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!

Question

1.1K

14

0

DVR not saving recordings

Recordings disappear. Scheduled new recordings. It will only save one at a time. Says there?s 100% space available. It?s recording one recording over the other and only saving one. I?ve rebooted receivers and rebooted the gateway. Any thoughts?

Question

253

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?