U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(25502)

Accepted Solution

Closed

att cable accesibility features for blind

shopping around. comcast is expensive. but they do offer good accessibility for blind ppl. audio description, reads the tv guide to me etc. do you offer this?

Question

83

1

0

Official Solution

U-Verse picture freezing multiple times per hour

We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume.  It happens

Question

1.2K

10

0

Accepted Solution

Official Solution

Uverse pricing

Every year I experience pricing difficulties with Uverse service. I will not go into details but only mention that I did receive a promotion after service interruption of >45 days due to Hurricane Harvey. The promotion for a year now interrupted after 10 months. After reaching (much effort required)

Question

854

4

0

Closed

Cutting DirecTV

Permanently dropping DirecTV on 4-25-24. Starting 7-day Youtube TV trial period 4-11-24 & subscribing immediately after trial without interruption. If I add my favorite weekly series programs to YouTube TV during the trial period, will they be retained with subscription? Which remote is best to

Question

110

1

0

I called AT&T support, but promised equipment never arrived.

I called the AT&T help line and requested U-verse support. I told the agent that one of my U-verse remotes had quite a few buttons that had become unresponsive. The agent offered to send me a replacement, but it never arrived, and I never received any email or other confirmation that it would be

Question

146

5

0

New U-Verse Android App

The new U-Verse app is TERRIBLE. To set a program to record, it tells you to go to the guide. But half the channels are missing from the guide. What are we supposed to do?

Question

120

2

0

Accepted Solution

Official Solution

BEE SWARM in ATT Box in yard

Hi, I tried to call customer service but was given an agent whose first language was not English. He did not know what a bee was and eventually told me the only thing to do is call 911 which obviously is not the right answer. Anyway, could someone please reach out to me to get the bee swarm removed

Question

264

12

0

Accepted Solution

Sound

I was having sound issues with u-verse remote. I have sound now, but when I push volume on remote control, I have a horn on the upper right corner of tv  screen.  How do I get rid of it and go back to the volume line at the bottom of the screen? Thanks

Question

94

1

0

Accepted Solution

Official Solution

Closed

Cannot Log In to U-verse App

I cannot log in to U-verse app on my iPad and iPhone. When I tried to log in to U-verse app on Friday, a message saying "Use your correct member ID (email address)" showed up even though I typed both the correct E-mail address and the password.  I even changed the password on myAT&T accoun

Question

13.6K

121

cancelling service

How do you know when you can cancel your tv service without having to pay the huge fees?

Question

87

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?