Teacher
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6 Messages
Bait & switch never stops
Had DirecTV for years, dropped ATT cell and kept DirecTV for a monthly pmt. of $26.50
In Jan 2020 DirecTV denied me to keep my TV service at the same monthly price, they want me to pay $46.60, I then questioned about the $35.00 family deal they claim is real, I was told it's not available in my area.
This one of the biggest crock of (Edited per community guidelines) I've heard in a long time.
I fired them and will pick up a local service to see just a plain old local TV programs.
PS: I also filed complaints with the FCC and my state AG. It should cost ATT around $500.00 to reply, so their.
Juniper
ACE - Expert
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23K Messages
5 years ago
At $46 you were still getting a discount as every package, except Family is above $50. And that is before receiver services, TV fees, taxes, etc. And discounts are not permanent. Because of people who were on discounts too high and/or for too long, and those that simply relied on discounts to afford the service, has caused them to reel discounts in until they weed out customers operating at a loss.
The Family package is $29.99 (again just the package cost itself). It has never been restricted to area, but is only worth it for a niche set of customers because of the channels it has. Here are the channels for reference: http://www.directv.com/DTVAPP/compare/printablePackageChannels.jsp?packageId=960004
And if you just want locals, then don't get any service but plug in a regular antenna and get the free broadcast.
The only issue on there end was the agent telling you that the Family package was not in your area. Beyond that you seem to have been expecting huge discounts, when those are a temporary perk, nothing more. Always be prepared to pay normal cost. Never expect discounts to always be there, and certainly never use them as your only way to afford service. If you cannot afford without discounts, then you cannot afford it.
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