New Member
Can you remove a dish that a tenant left behind?
Hi.. I’ve contacted your company to remove a dish that a tenant left behind and they tell me that now it’s my property. I never gave them permission to put this on property and cause damage. I’ve called multiple times with no solution. I need someone to come collect your equipment and take off all cable they used and properly seal any hole they did on my roof and siding. I also want you to block my address from being pulled up in your system as I do not want you to put a dish on my home again. If I dobt hear back from you I will contact the better business bureau and put in a formal complaint with them.
Savi512
New Member
5 years ago
this is worst company to go business with it is impossible to find them when you need them
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Juniper
ACE - Expert
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22.5K Messages
5 years ago
@Savi512
Upon install, the dish, cabling, etc. become property of the account owner. Only the receiver/client boxes are still DirecTV owned and returned by their prepaid shipping options. There is never a tech sent out to uninstall anything. This is how satellite (TV and internet) providers are designed.
You have nothing to dispute with DirecTV. Your only dispute is with the prior tenant who had it installed in an unapproved location. When DirecTV installs, the account owner signs off that install is fine and accepts all responsibility.
There is no way to block an address in their system. It is up to you to be clear with your tenants on any restrictions of dish placement (such as requiring a pole mount in the yard instead of affixed to the roof). When tenant signs off it is saying they have all needed permissions and if there is a problem it is between them and their landlord.
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