DIRECT TV CHANGE SERVICE ADDRESS

yeah, right, they'd have boxes at two locations. so? if they owe both locations and theyre using them themselves and paying a box fee on every one of them, THAT'S a problem? Geez.

@GeorgeWarshington

Yes it is a problem if they are on the same account

The physical service address determines locals provided, authorized sports teams, and the taxes you are required to pay. So per DirecTV's Terms of Service and FCC regulations, it is one address allowed per account. It is for one residence after all.

Used to be allowed for people to just call and change the address allowing them to go back and forth with a 2nd home. But too many people left boxes at both places active instead of doing a seasonal/vacation disconnect on individual boxes, or even if they did take all wouldn't call and update the physical address. So that resulted in a violation of regulations and taxes.

So the loophole has been closed. DirecTV's new billing account system no longer allows just changing the service address upon request and requires a proper Movers order. As long as it has been 12 months since original install or the last move, with account active and in good standing, then it should be free. Otherwise it is $199.

so what if somebody left a box at the second home? who's there to watch it anyway? The butler? This stuff is so moronic.

In the old days if someone left a box at the 2nd home, they would call to do a vacation/seasonal disconnect on individual boxes that were not in use and update the service address accordingly.

But the company cannot verify if the active boxes and service address match, or if both might be in use at the same time such as if it was actually for a family member or perhaps the entire household didn't travel together.

You might find it "moronic" but there is valid reason why DirecTV accounts no longer are allowed to just change service address at any time without a proper Movers order. They have become more strict on the option to prevent violation of the rules as previously mentioned. If box is active at that 2nd location then that state, county, etc. demands their taxes paid as the service is authorized to that box regardless if anyone is there to use it at any given time.

So now if you have a 2nd home, it is to be a separate account with its own boxes. No moving them back and forth and/or verifying each individual box on which ones should be active. All you have to do is call DirecTV and suspend one account and resume the other. You could even have both on at the same time if needed for any reason.

There are valid reasons for why it works this way now, even if you don't find it applies to you personally. Too many have abused how it used to work, so now they are being more diligent to follow the rules and intention thereof. Sorry if that is inconvenient for you.

first thing, none of what was discussed about leaving a receiver at another home so "somebody" or "nobody" can watch it applies to me. but I know, directv AT&T has this or that tax that something wants paid but doesn't even know that the box is there. yeah, right, that's a reason for directv AT&T to make these draconic changes. some kind of authoritarian totaliatarian approach to people. i get it, that's why AT&T owns CNN. sure, total sense.