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Monday, July 27th, 2020 12:19 AM

I need email address for claims department

I need the claims department email address so I can send proof of payment. The email address I have is invalid. 

Your help will be appreciated.

 

[email scrubbed] 

ACE - Expert

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21.1K Messages

5 years ago

There is none, DTV doesn't do email support.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

23K Messages

5 years ago

There is no support by email. However when you say "proof of payment", are having a problem with the payment posting to your DirecTV account? If so, they do have an online submission process.

 

www.directv.com/paymentdispute

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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