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Monday, July 22nd, 2019 12:56 PM

kEEP PAPER BILL

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

 

I would like to keep my paper bill coming in the mail

ACE - Expert

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22.9K Messages

6 years ago


@juniors11 wrote:

 

I would like to keep my paper bill coming in the mill


You must log into your account online or call DirecTV 1-800-531-5000 to opt out of paperless billing if you don't want to get it by email.

 

This is a public forum with no access to accounts.

5 years ago

I would like to keep my bill coming to my address

Employee

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34K Messages

@1957april21jennie see post above yours

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

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22.9K Messages

@1957april21jennie

READ the post and answer is found.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

4 years ago

I would like to keep my paper bill coming in the mail

Employee

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34K Messages

4 years ago

@Juniper  apparently people can’t read the posts 

ACE - Expert

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22.9K Messages

4 years ago

@ajt080740 

To receive a paper bill you must actually read it. If you had read this thread you would have seen it has already been stated that this is a public forum of other customers. So if you want to opt in or out of paperless billing then log into your account or call DirecTV.


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