My bill is not as I was told it would be
10 days ago I spoke to Hunter who was extremely helpful and told me I would receive a $70 discount every month for 12 months. At that time I also cancelled MLB extra innings and Hunter took away the mlb channel at that time. The bill I just received didn’t have the discount AND it also had my first mlb extra innings payment included.
What is the best way to get this rectified? I’ve been on hold for a half hour online and can’t get any response via twitter or an online chat.