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2 Messages

Thursday, June 20th, 2024 7:48 PM

The price is too high

I would like to become a customer for directtv as it is a good provider, but the price is just too high. All the add on fees is outrageous. I know people who have directtv who pay way over what the directtv price says on the website.

Community Support

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255K Messages

9 months ago

Hi, @expiredwalnut. We'd love you to be part of the family. Throughout the year we are focused on keeping programming costs low, and periodically have to update pricing in accordance with the rising costs of delivering content. If you want to know more about our amazing deals, visit https://streamtv.directv.com/ Thanks for considering DIRECTV. - Carissa, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

2 Messages

9 months ago

Well I currently pay about 75 each month. There unfortunately isn't anything lower with you guys, but I will definitely keep an eye out for if you guys can give me a rate around there. 

Community Support

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255K Messages

9 months ago

We're happy you've found a TV service that works well for you at this time and would love an opportunity to provide you with your TV entertainment if your needs change. When you do, our social care team is always here to help. 💙 Carissa, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

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22.9K Messages

9 months ago

Pricing on website is the intro discount, not regular cost. Also that advertised price does not include receiver services or TV fees unless specifically stated. Not everybody activates the same amount of service so there is not one overall price.

People you know are most likely well outside their intro offer. Depending how old their account is they may have grandfathered options or billing model. Regardless, it has absolutely no affect on your pricing.

This is a public forum of other customers. For your pricing, build it on the website or call DirecTV. Just make sure to read the order confirmation before you are installed and activated.

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For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.9K Messages

9 months ago

@expiredwalnut 

The only way to get that low is to have a single TV on the Family plan, which is not part of the intro offers as is a special alternative for existing customers who usually only go to it to save costs for a few months or their main (or only) reason to have DirecTV is that it is the only way to get locals where they live.

Sorry satellite TV is not that cheap. You can compare again once your current provider catches up in costs (since all providers go up over the years as the networks charge them more when they renegotiate their carriage agreements).

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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1.6K Messages

9 months ago

If you are looking for a cheaper service You could always try an Over the Air Antenna if you are able to pick up a signal in your area or if you have internet you could stream a lot of different services for free.  But if you want Directv at a lower cost and you have access to the internet and Smart Devices(Roku, Fire Stick, etc..) you could always get Directv Stream bring your own device it has no extra fees and no contracts. Just make sure you do not get the Directv Via Internet as that has fees and a contract.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

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For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.9K Messages

9 months ago

I wonder if the OP thought if they made a random post on a public site it would magically change the pricing they get.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Professor

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2.3K Messages

9 months ago

@Juniper  🤔🤔🤔🤔 let us wave our magic wand 🪄


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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