There is no guarantee the price will be the same for a year. You may have had a discount for 12 months, but that doesn't guarantee base costs will not change. Hence why the price adjustment has occurred annually and their Terms of Service have a clause (like all TV providers since they don't own the channels) that prices and programming are subject to change.
Many factors affect the availability, cost and quality of programming and may influence the decision to raise prices and the amount of any increase. These include, among others, programming and other costs, consumer demand, market and shareholder expectations, and changing business conditions. Accordingly, we reserve the unrestricted right to change, rearrange, add or delete our programming packages, the selections in those packages, our prices, technologies used to deliver the Service, and any other Service we offer, at any time.
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(AT&T has sold off their share in DirecTV)
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notifications for the increase were sent out in january it was their annual price increase
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Compare against the prior bill to see what exactly is different. DirecTV does provide explanation and notices.
Since it is about $9, likely it is the annual price adjustment that started with your bill produced in January or February (depending on your service dates). Here is the notice from December (like they have sent each year).
Thanks for being a DIRECTV® customer. We are grateful for your business.
Due to increased programming costs, we’re adjusting the price of our video packages. Periodically, the owners of television networks increase the fees they charge DIRECTV for the right to broadcast their movies, shows and sporting events.
You can review the changes at att.com/2021pricing. New rates will be in effect on January 17, 2021.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Must have been some pretty small fine print. I was told the price would be the same for a year. I was even told they were going to give me an additional 30.00 off but never did. I guess I may have just reached my limit. Having technical problems anyway and just haven't had time to set on the phone with them and turn the thing on and off over and over again. Pixelates about every 10 minutes. Everything going up but my income. :-)
AT&T loves to use cryptic and rotting hyperlinks. Grrr....
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution
Official Solution
Juniper
ACE - Expert
•
23K Messages
4 years ago
There is no guarantee the price will be the same for a year. You may have had a discount for 12 months, but that doesn't guarantee base costs will not change. Hence why the price adjustment has occurred annually and their Terms of Service have a clause (like all TV providers since they don't own the channels) that prices and programming are subject to change.
Terms of Service - Legal Policy Center - AT&T
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Constructive
Employee
•
34K Messages
4 years ago
notifications for the increase were sent out in january it was their annual price increase
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
0
Juniper
ACE - Expert
•
23K Messages
4 years ago
Compare against the prior bill to see what exactly is different. DirecTV does provide explanation and notices.
Since it is about $9, likely it is the annual price adjustment that started with your bill produced in January or February (depending on your service dates). Here is the notice from December (like they have sent each year).
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
timbuk2okc
Scholar
•
37 Messages
4 years ago
Must have been some pretty small fine print. I was told the price would be the same for a year. I was even told they were going to give me an additional 30.00 off but never did. I guess I may have just reached my limit. Having technical problems anyway and just haven't had time to set on the phone with them and turn the thing on and off over and over again. Pixelates about every 10 minutes. Everything going up but my income. :-)
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timbuk2okc
Scholar
•
37 Messages
4 years ago
2021 pricing: Either the offer you clicked on has expired, or we are no longer accepting responses from the form you submitted.
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JefferMC
ACE - Expert
•
36.9K Messages
4 years ago
You may click this hyperlink or enter it in manually https://att.com/2021pricing
AT&T loves to use cryptic and rotting hyperlinks. Grrr....
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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