New Member
Any way to still use the SD legacy receiver or if not, then any way to use the old antenna with a supported receiver?
We like our original Directv receiver and antenna, but they appear to be forcing us to upgrade.
The toll-free help hasn't been helpful, and so I'm turning to the forum in hopes somebody can come up with a satisfactory setup. We like our original SD "legacy" receiver (RCA DRD486RH) because it has CallerID and just works well with our older television setup. But the toll-free support has refused to get a new access card working with it. So question #1: Are they able to do this and who do I achieve this with?
Instead, they sent a Genie receiver, which does not appear to be detecting the antenna in the "SWM check". So question#2: is there a supported receiver that will work with my old round antenna dish?
Not happy about having to switch when we have been customers for 20 years. If we have to change out antenna too then we would probably use this opportunity to change providers. Hoping somebody here can offer help to keep us up and running. Thank you.
goldw1800
ACE - Professor
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2K Messages
4 years ago
the 18" Dish mount pole --is NOT a swap out different size
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Constructive
Employee
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34K Messages
4 years ago
They swapped mine using the same mount
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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legacycustomer
New Member
4 years ago
Hello everyone--and thanks for keeping up with this thread! I am getting some useful information.
I really would like to stick with Directv, and I want to do this antenna/dish changeout myself.
So can we please come to a better understanding of whether I will need to change the mount or not?
I have the 18" round dish mounted to the side of a chimney.
I just don't see why the Slimline dish would require any different mount, as long as it accommodates adjustments in azimuth and altitude.
Thank you for further thoughts.
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goldw1800
ACE - Professor
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2K Messages
4 years ago
OH --I understand Now --D*TV will Never Install a DISH attached to a chimney --When you had yours done 20 years ago --they did and NO longer DO .
So you will have to DIY --Good LUCK or have the dish relocated when D*TV does the install --The 18" Dish is much smaller than the Slimline The reason --It Needs to receive Signals from the 101-99-103 --your current dish only sees the 101
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
4 years ago
DirecTV is shutting down MPEG-2/SD-only service. The SD channels will still be broadcast on the MPEG-4 feed for now, but unknown for how long. Bear in mind that non-HD TVs haven't been made in over a decade, DirecTV grandfathered SD-only service in late 2015, and they started their MEPG-2 shutdown in April 2019 (delays in completing but they have been moving forward with it).
Anything D12 or R16 and older, including any ever older boxes (i.e. RCA), must be replaced as well as the dish. DirecTV has a complimentary MPEG swap program for affected customers.
A key issue is your dish placement. DirecTV can no longer install on a chimney. In fact they cannot leave the ladder and go onto the roof. This is because OSHA regulations updated. DirecTV stays in compliance by not letting techs leave the ladder. So the new dish would need to go onto the building within ladder access or perhaps a pole mount or similar. For the existing location, it would be completely on you and your own cost to try and make it work.
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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21.1K Messages
4 years ago
The SWM slimline dish is bigger and heavier then the round dish IIRC the pole on the round dish is 17/8" OD the slimline is 2" OD not sure if it will fit in the mounting plate of the round dish. The slimline dish will not fit on the round dish pole.
(edited)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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legacycustomer
New Member
4 years ago
Thank you very much to the last 3 posts.
Those clarified a lot of detail and so at least I now know what I'm dealing with.
It was mentioned that my current 18" round dish "only sees the 101 satellite" and needs to see the "101-99-103". So if the 101 Sat is not going to be transmitting, then isn't there a dish that is just as small and light as my 18" round that will see the 99 and/or the 103? Couldn't I just swap out the LNB to a SWM? (and point it towards the other satellites) Has anyone tried this?
I'm sure my post gives me away as a satellite newbie.
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JefferMC
ACE - Expert
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36.9K Messages
4 years ago
No. To properly focus multiple satellites you need something other than a round dish. Picture the thing pointing up into the sky. 99 and 103 are 4 degrees apart in a circle with a radius of 22,500 mi. From your view point (azimuth) they're even further apart. The circular dish can't sit in one place and aim the different angles properly.
(edited)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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goldw1800
ACE - Professor
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2K Messages
4 years ago
Once again: They are Removing the SD Channels from the 101 and replacing them with HD Channels --SO you still need the 101 -& add the 99 & 103
You can use your current until it goes DARK at some point in the future --however you will lose Channels along the way --that NO Access card will ever be able to regain.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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legacycustomer
New Member
4 years ago
So let me ask this:
What if I were to install the SWM in the 18" round dish and point it towards the satellite that gives me the channels I want to view (CNN and MSNBC mainly) Would that work? (is the satellite known for those channels?)
I'm sure you're thinking "just put a new dish up already", but a new dish is going to be a dealbreaker so I'm hoping to work with what I've got.
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goldw1800
ACE - Professor
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2K Messages
4 years ago
A SWM LNB --Will NOT Fit a 18" arm --that you have --It's a New dish in a New location or Nothing at some point
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Constructive
Employee
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34K Messages
4 years ago
You just don’t wanna give up that 18 inch dish do you? You have been told no less than 2 pages worth of responses you can’t keep and use the old dish. Bottom line it becomes a great birdbath when they shut down the sd feed
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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shannon02
ACE - Expert
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21.1K Messages
4 years ago
Well bye then.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
4 years ago
The 18" round dish is incapable of receiving the transmissions that you need. The SWN LNB needs a dish built for SWM, which yours is not as it was not built to go onto the old style dish.
So you you need a new dish, in addition to boxes, going forward. DirecTV would have to install in a different location as a chimney install is no longer done per current regulations.
If you are absolutely set against a new dish, be it DirecTV sending a tech for new location or you doing yourself for the chimney location, then you will need to prepare for no longer having satellite TV. Sorry this is not the answer you want. Unfortunately your setup is so legacy that it is not as simple an MPEG swap (or upgrade) as you want and instead requires more updates done.
(edited)
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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legacycustomer
New Member
4 years ago
OK. I'm getting the impression that I need to get the new dish.
Is the mounting arm the same length as the old dish? Is anyone aware of one longer that would support the dish?
The reason I ask is again because of the chimney mount: I will need a longer mounting arm to give the dish clearance from the side of the chimney. Are there extension tubes that could achieve this?
(see attached pic--and yes, I realize that the chimney shadows the dish but wanted it this way to give a clean look to the street out north)
Thanks again for giving me things to go on.
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