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Contributor

Sunday, September 22nd, 2019 3:36 PM

Direct tv in my RV out of state

I have a king pro satellite dish on my RV roof and a direct tv receiver from home. The satellite dish is mounted on a king docking station so we can move it if obstructed. We keep getting error 771 ALL the time. Even at the beach where there are no obstructions. We have tried everything. Help. 

ACE - Sage

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46.4K Messages

6 years ago


@Gluche wrote:

I have a king pro satellite dish on my RV roof and a direct tv receiver from home. The satellite dish is mounted on a king docking station so we can move it if obstructed. We keep getting error 771 ALL the time. Even at the beach where there are no obstructions. We have tried everything. Help. 


What DirecTV receiver model number are you using?

 

Note that your King Pro dish is obsolete. DirecTV is discontinuing SD/MPEG2 satellite channels during 2019. You'll need to replace that dish with Winegard Trav'ler or DirecTV Slimline HD dish.

 

Contributor

6 years ago

Receiver is an H24-100R

i have heard conflicting reports on the satellite being obsolete. I sure hope not as we just bought it!  Was told it will still be good for years, just no HD. But maybe that is the issue. 

ACE - Sage

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46.4K Messages

6 years ago


@Gluche wrote:

Receiver is an H24-100R

i have heard conflicting reports on the satellite being obsolete. I sure hope not as we just bought it!  Was told it will still be good for years, just no HD. But maybe that is the issue. 


It's not the 101ºW satellite that's "obsolete". It's that DirecTV is discontinuing MPEG2/SD channels from that satellite during 2019. While you might still get a few HD/MPEG4 channels from that satellite using that dish, it won't be many. You need to upgrade to a Trav'ler or Slimline dish.

 

Contributor

6 years ago

Got it. So that can’t be the issue as I would at least see something. All I get is 771 as not reading the satellite. Any ideas?

ACE - Master

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6.5K Messages

6 years ago

DIRECTV Error Code 771is an error code that means your receiver is having trouble communicating with your satellite dish.

could be a bad cable, bad connector, ect

 

did it ever work?


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