New Member
Equipment return
I need to return equipment that I just had disconnected. They say they can't send a return box but I live out in the country and we dont have a ups store or fed ex place... how else can I get a box?
New Member
I need to return equipment that I just had disconnected. They say they can't send a return box but I live out in the country and we dont have a ups store or fed ex place... how else can I get a box?
Juniper
ACE - Expert
•
23K Messages
4 years ago
What are the models of each box you have? Perhaps they are not returnable anymore so they couldn't send a return kit.
If returnable they are supposed to send a prepaid return kit if you are over 10 miles from a participating location. Here is the current information to double check if either shipper might have something reasonably close that you weren't aware of.
How to Return DIRECTV Equipment - Info from the AT&T Community | AT&T Community Forums
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