Does the letter they send you to return your equipment expir
Since a letter cannot expire, what exactly are you asking?
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
DirecTV has 21 days from when the box is turned off to be back in their possession before they bill a non-return fee (NRF). You take your boxes to a participating FedEx or UPS store (not USPS, Post Office) for the free return. Highly recommended to keep receipt showing they took possession.
What are the models of each box you have? Perhaps not all of them are returnable.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
Since a letter cannot expire, what exactly are you asking?
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Tashforever
Contributor
6 years ago
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Juniper
ACE - Expert
•
22.9K Messages
6 years ago
DirecTV has 21 days from when the box is turned off to be back in their possession before they bill a non-return fee (NRF). You take your boxes to a participating FedEx or UPS store (not USPS, Post Office) for the free return. Highly recommended to keep receipt showing they took possession.
What are the models of each box you have? Perhaps not all of them are returnable.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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