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2 Messages
Genie Mini "signal" field is blank in HDMI
This is a case of "it worked until the upgrade." I have both HMDI and A/V outputs from my DirecTV receiver. The HDMI goes to the TV. The A/V goes to an old non-HDMI DVD player, which then connects to the TV. The TV has a digital audio out that goes to an Onkyo stereo receiver (which is also hooked up to other non-TV stuff). The Onkyo outputs to speakers in my kitchen so I can hear the TV in there without turning it up to deafening levels. With my previous DirectTV HD receiver, I could turn on the Onkyo and hear the sound output from the TV regardless of whether I was in HDMI or A/V mode. With the new Genie Mini, there is no sound output to the Onkyo in HDMI mode, though it still works fine in A/V mode. Here's a clue: when I turn on the Mini and the TV, I briefly get a status screen with the following fields: Format; Signal; Mode. In A/V mode, all three fields are filled (and the "Signal" field reads "Stereo.") In HDMI mode, the "Signal" field is blank. I have tried changing the sounds settings on the receiver (turning off Dolby, etc.) but the "Signal" field remains blank. How do I get that field filled again so I can watch in HD and still listen in the next room (and not subsequently have to unplug the HDMI cable from the Mini while in A/V mode to stop getting that annoying protected-video overscreen)? Thanks for suggestions!
Juniper
ACE - Expert
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22.9K Messages
5 years ago
Some information may help those in the community familiar with that exact situation help figure it out.
What model is the main Genie receiver?
What model is the Mini Genie (Client, not a receiver)?
What model box did the Mini Genie replace?
Have you verified your non DirecTV equipment (TV, etc.) is current on any software updates?
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