Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Tutor

 • 

6 Messages

Wednesday, April 7th, 2021 2:54 PM

Closed

How can I cancel my appointment?

my phone is out for a tech to come and check my tv but would like to cancel

Accepted Solution

Official Solution

ACE - Expert

 • 

14.1K Messages

4 years ago

You have to call, sorry.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

6 Messages

4 years ago

can"t call to cancel so what do i do

ACE - Expert

 • 

2K Messages

4 years ago

You should be able to cancel online. Another option might be to cancel by text. The last time I had a tech visit scheduled, I got text notifications about the visit with an option to reschedule. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

14.1K Messages

4 years ago

I didn't get an online cancellation option last time I had a tech visit.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

4 years ago

We spent 3 hours yesterday trying to get a hold of someone at direct tv that could activate HD on our school account. We had no luck. Does anyone know how to get a hold of a person that can help us?

1 Message

8 months ago

I need to cancel technician for 7-19-2024 8:00 am to 12:00 noon.  

Leah (Edited as per community guidelines)

(Edited as per community guidelines)

(Edited as per community guidelines)

(edited)

ACE - Expert

 • 

21K Messages

8 months ago

You have posted personal info on a public forum for anyone in the world  to scam you.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Community Support

 • 

255K Messages

8 months ago

Hello @LeahHorner ,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver's license details, and address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines https://forums.directv.com/page/DIRECTV-Community-Forum-Guidelines your personal details will be scrubbed. Have a great day!

Regards,
DIRECTV Moderator

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

 • 

22.9K Messages

8 months ago

@LeahHorner 

To cancel the appointment CALL customer support. This shouldn't be an alien concept.

NEVER post personal info in a public forum. You just ask the crooks of the world to scam you.

Discussion is from back in 2021. Best to check details of post so you aren't digging up something old or the question has already been answered. If after reading you don't get your answer, post a question in a recent relevant thread and start your own.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

NEED HELP?