What is the model of the receiver? Just to be sure if returnable or not.
How To Return The Equipment
Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Well we switched carriers and just need to send receiver back or get charged $150 and I have called 3 times and been told they would send or email me a return label... its never happened. Frustrated!
DirecTV does not send a label or email to use as one for return. They have you take the box to a participating shipping location for the free return as mentioned.
What model is that receiver?
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
This has nothing to do with phones. An AT&T store cannot help him return a DIRECTV receiver.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
The UPS Store in my town is closed and we do not have a FedEx Office, either. There was no USPS shipping label included with my new equipment, so I am delayed in getting it returned to you. I do not have the money to pay for the shipping by taking it to the post office without a return label, so how can I get a label from you to return it at no charge?
Look under the shipping label as sometimes the return label is there. What are the model numbers?
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution
Official Solution
Juniper
ACE - Expert
•
23K Messages
4 years ago
What is the model of the receiver? Just to be sure if returnable or not.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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darleneevans
New Member
4 years ago
I need to get a return label for a receiver to send back through fedex.
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darleneevans
New Member
4 years ago
Well we switched carriers and just need to send receiver back or get charged $150 and I have called 3 times and been told they would send or email me a return label... its never happened. Frustrated!
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Juniper
ACE - Expert
•
23K Messages
4 years ago
DirecTV does not send a label or email to use as one for return. They have you take the box to a participating shipping location for the free return as mentioned.
What model is that receiver?
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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tahnyalytle
New Member
4 years ago
Return to the store- AT&T is notorious for sending wrong labels and "losing" phones
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Juniper
ACE - Expert
•
23K Messages
4 years ago
@tahnyalytle
This has nothing to do with phones. An AT&T store cannot help him return a DIRECTV receiver.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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tahnyalytle
New Member
4 years ago
Sorry
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melindamcc
New Member
4 years ago
The UPS Store in my town is closed and we do not have a FedEx Office, either. There was no USPS shipping label included with my new equipment, so I am delayed in getting it returned to you. I do not have the money to pay for the shipping by taking it to the post office without a return label, so how can I get a label from you to return it at no charge?
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shannon02
ACE - Expert
•
21.1K Messages
4 years ago
Look under the shipping label as sometimes the return label is there. What are the model numbers?
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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