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Wednesday, October 7th, 2020 9:57 PM

how to connect cinema kit and whole home to HR24 receiver

previous receiver had 2 ethernet ports for these connections.  The HR24 only has one ethernet port.

ACE - Expert

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21.1K Messages

5 years ago

The wireless CCK if you have a SWM system is connected in line with coax. If not then it connects to the Ethernet port on the HR24 you only need one Ethernet port.  Whole Home uses the coax.

(edited)

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ACE - Expert

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22.9K Messages

5 years ago

Receivers should only have on internet port. Models HR44 and earlier had a phone phone port as well for the outdated Caller ID on TV feature.

 

What was the model of your previous one?

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New Member

5 years ago

Previous model is HR20...

ACE - Expert

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21.1K Messages

5 years ago

The picture I saw shows only one Ethernet port on the HR20.  Connecting an Ethernet cable to the HR24 disables the DECA circuits used for Whole Home.

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ACE - Expert

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22.9K Messages

5 years ago

HR20 like other HDDVRs only had one Ethernet port. DirecTV has never had use of a box with 2 Ethernet ports. The only other ports have been USB (small powered devices like cooling fan or integration with old AM21 or LCC in testing), eSATA port for external HDD (except HR54R1 that is a revised model), and the old phone line jack to connect to landlines (software removed in HR44 and later models had no phone jack to begin with).

 

So either you are confusing one of the other ports, or the receiver you refer to wasn't DirecTV.

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www.directv.com 

(AT&T has sold off their share in DirecTV)

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New Member

5 years ago

Actually the old Receiver is a HR21 and it does have two Ethernet ports. One was used for the Cinema Kit and the other for a Connected Home Adapter. On the new HR24 I have the Cinema Kit connected to the one available Ethernet port. Unable to get whole home system to work.

ACE - Expert

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21.1K Messages

5 years ago

Like I said using an Ethernet cable on the HR24 disables Whole Home to the HR24. IIRC Whole Home requires a SWM system so the WCCK is wired using coax in line with the HR24 or any other receiver.

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New Member

5 years ago

OK, thanks....can the HR24 connect to the internet via the Cinema Kit Using a coax connections?

ACE - Expert

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21.1K Messages

5 years ago

Yes that is what the WCCK does and it will provide the internet to all DTV receivers so if there are other receivers connected to the internet you will have to remove the internet connections.

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New Member

5 years ago

OK thanks Shannon02....I think you have me on the right track.  I Really appreciate it...

ACE - Expert

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22.9K Messages

5 years ago

Ok, fair enough. The HR21 was the odd one having 2 Ethernet ports, had completely forgotten about that.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

21.1K Messages

5 years ago

The HR22 also has two.

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ACE - Expert

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22.9K Messages

5 years ago

Well now I feel silly. I just went back through and the HR20, HR24, and Genies were the single Ethernet port. I apparently was mixing up Ethernet 2 with the phone jack port.

 

Sorry for the confusion.

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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