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Just received HR54 to replace failed HR44, two questions

1. Am I able to activate this new HR54 myself or do I need to call Directv to do the activation, ie., add this HR54 and remove the HR44 from our account??? I have not activated many DVR's in the past and I've always called Directv. But if possible I would choose to do it myself. Is that possible???

2. Do I need to do something different in terms of hooking up this HR54?? My HR44 has a power supply that puts power onto the Sat cable. Does that stay??? What is different about the HR54. I believe there is somethig internal to the HR54 that is not external on the HR44??? True??? What do I need to do different on the HR54 hookup, if anything???

thanks...

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shannon02

ACE - Expert

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21K Messages

5 years ago

You can leave the power insert if you want or remove it but you have to make sure the coax from the HR54 is connected to the red power pass through port on the SWM splitter in order for the built in power inserter to work.

You may have to call DTV to activate it if they didn't do it already.

All HR44/54 Genies only have 5 tuners so your SWM LNB will still work.

(edited)

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Scholar

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126 Messages

Thanks Shannon... I found this quote below on a different blog that prompted my question above about whether our SWM 8 will be enough. See quote below. Is it just wrong or is the comment about 7 inputs related to being setup for receiving 4k TV???

Here is a quote I found on some other satellite equipment blog...

"In order to be ready for 4K, the HR54 takes up 7 of the 8 available tuners on your average dish. That means if you have any other receivers (not clients, but true receivers) you’ll have to upgrade to a SWM13LNB or an external SWM16 multiswitch. Those extra tuners aren’t available for your use, but they’re still counted against you."

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5 years ago

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shannon02

ACE - Expert

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21K Messages

The SWM LNBs actually have more SWM channels, the new RB SWM LNB is capped at 13 tuners but has 21 SWM channels that are combined for 4K use due to the extra bandwidth need. The very old SWM LNB that is capped at 8 tuners has the extra SWM channels for the existing 4K channels but will not work with the new 4K channels that are coming online.

(edited)

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5 years ago

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Juniper

ACE - Expert

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22.9K Messages

5 years ago

All models of the regular Genie (HR34, HR44, HR54/HR54R1) have 5 tuners. Only the Genie-2 (HS17) has 7 tuners (hard cap since it doesn't allow anything but Clients).

Not a lot of difference. The HR54 removes front panel controls and the phone jack. There is some internal improvements so you may notice it a little more responsive than the HR44. The only feature difference is the HR54 supports the 4K Client (C61K). So not a huge difference, unlike going from the original HR34.

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Scholar

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126 Messages

Got it... So whoever wrote the quote I pasted above was just talking about the right Genie, HR54 vs HS17 it would appear.

On the Power Inserter question that Shannon answered above, so here attached is my SWM Splitter still configured for our current setup, 1 HR24, 1 broken and soon to be replaced HR44 (to be replaced by HR54), 1 Genie Mini C31 and the 4th channel goes, I think to the DECA that inserts internet onto the coax. So you're saying to be sure the HR54 goes to the RED output as shown??? I will look soon to see what is connected there now and move if needed.

is there a best way?? If I leave the Power Inserter IN, will the HR54 see that and be happy or will that hurt something???

The instructions Directv sent said simply to move cable by cable from the HR44 to the HR54 and said nothing about the Power inserter being left in or removed???

Best way??? thanks...

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5 years ago

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Scholar

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126 Messages

wrong Genie I meant in my previous post, where I said right Genie...

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5 years ago

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Scholar

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126 Messages

5 years ago

Oh My... And I just read something that has me really worried... I have an SL3 LNB dish setup with 8 SWM channels. We have an HR24 and we are about to try to hook up the HR54 Genie they just sent us to replace our failed HR44. But I read where the HR54 uses 7 inputs instead of the 5 used by the HR44.

Can we run an HR54, and HR24 on our system with only 8 available SWM channels??? Does the HR54 need 7 and the HR24 2??? Which would be 9??? Please tell me we can run with what we have???

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Scholar

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126 Messages

Don't know how my "oh my" post ended up down here at the bottom rather than way up above as I wrote it right after I issues the original post. So, if you also see this post way down after lots of responses, ignore... It should be 2nd above...

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5 years ago

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Scholar

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So I just checked and on our 4 position SWM splitter (see picture) the first two from the left go to other rooms where we have the HR24 and the C31 Genie Mini. Then the THIRD connection from the left currently goes to the HR44 and the right most connection (the one I see is called Power Pass) goes to our DECA that connects our internet to the SAT cable.

So, if I do nothing other than leave the cables where they are (so that would be HR54 on position 3 from the left but NOT on the Power Pass connection) and leave the power inserter installed too, does that work??? The power inserter, by the way, is between the connection to the dish and the input to the SWM-4 splitter.

Shannon, you told me to be sure I have the HR54 on that Power Pass connection but to do what, to have it supply the power to the dish and hence am I then compelled to remove the Power Inserter completely??

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5 years ago

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shannon02

ACE - Expert

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21K Messages

@diitto five tuners for the HR54 Genie plus 2 tuners for the HR24 = 7 tuners so you are below 8 tuner limit so you are ok. You don't need to worry about the number of SWM channels needed as they are there. The DECA BB doesn't use a tuner/SWM channels. Whether you use the external power inserter or the internal power inserter or both will not hurt the system.

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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5 years ago

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Scholar

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126 Messages

So bottom line if I leave the Power Inserter in place and also leave what will be the HR54 connection on the 3rd spigot (out of 4) on the SWM splitter with the 4th spigot being the Power Pass connection, meaning the HR54 will NOT be on that Power Pass connection, that will work right??? The Power Inserter will still be the source for dish power while the power capability of the HR54 will NOT be used because it will be on the wrong splitter connector, right???

I know you said even if BOTH the power inserter AND the HR54 were both powering the dish, it would still be ok. I'm just trying to understand the system a bit better...

So Power Inserter still in and the HR54 hooked up to a splitter connection (#3) that is NOT the Power Pass connection (#4). Good yes???

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5 years ago

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shannon02

ACE - Expert

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21K Messages

Yes as the other ports will not send power to the SWM LNB so the HR54 on any other port will not send power to the SWM LNB. Not sure how the power inserter is connect as the DECA BB is connected to port the power inserter is usually connected to unless it is connected before the SWM splitter then that will would work.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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5 years ago

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