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Lost recordings
Glitch in system deleted all episodes of my favorite show. How do I get them back?
Question
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Updated
3 years ago
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shannon02
ACE - Expert
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21K Messages
3 years ago
You have to re record them.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
3 years ago
If they are deleted, just not showing in error (but still recorded), then you must record them again. Delete means what is says, they are gone.
However, if not deleted just not showing in the list but are still there, you could try a red button reset to see if they pull up again. But if not, then they are actually deleted.
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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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jeffreyd2
New Member
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2 Messages
3 years ago
I was on my second tv last night. Strange thing was 100 1 hour shows were deleted when I deleted one, but the space did not increase. This morning when I went onto the main TV all the shows are still there. Thank You for your help.
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Juniper
ACE - Expert
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22.9K Messages
3 years ago
Then it was a listing display glitch and not actually deleted. Whew. Glad that was best case scenerio.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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