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2 Messages

Monday, July 4th, 2022 1:37 AM

Lost recordings

Glitch in system deleted all episodes of my favorite show. How do I get them back?

ACE - Expert

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21K Messages

3 years ago

You have to re record them.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.9K Messages

3 years ago

If they are deleted, just not showing in error (but still recorded), then you must record them again. Delete means what is says, they are gone.

However, if not deleted just not showing in the list but are still there, you could try a red button reset to see if they pull up again. But if not, then they are actually deleted.

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For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

3 years ago

I was on my second tv last night. Strange thing was 100 1 hour shows were deleted when I deleted one, but the space did not increase. This morning when I went onto the main TV all the shows are still there. Thank You for your help.

ACE - Expert

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22.9K Messages

3 years ago

Then it was a listing display glitch and not actually deleted. Whew. Glad that was best case scenerio.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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