New Member
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1 Message
Menu/List/Guide buttons not working on Remote
Remote works for everything else, but the Menu/List/Guide buttons do nothing -
replaced batteries
tried same functionality on other TV Remotes
New Member
•
1 Message
Remote works for everything else, but the Menu/List/Guide buttons do nothing -
replaced batteries
tried same functionality on other TV Remotes
litzdog911
ACE - Sage
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45.7K Messages
4 years ago
Have you tried resetting the DVR/Receiver?
What remote control model number?
What DVR/Receiver model number?
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DIRECTVhelp
Community Support
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20.6K Messages
4 years ago
We're here to help, @JtHcW.
As @litzdog911 mentioned, let us know the model of your receiver and remote control. Also try resetting your DVR and let us know if it helps.
Elmi, AT&T Community Specialist.
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sewilson12
1 Message
11 months ago
Hi I am experiencing the same issue, I’ve already tried resetting the receiver. This is happening with my two new genie remotes (brand new, just received today).
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