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Contributor

Sunday, November 10th, 2019 4:11 PM

Need instructions for activating a second television?

I am activating a second television in our home.  When I turn on the TV I am taken to a screen titled "Retrieve PIN".  I followed the instructions and retrieved the PIN from our main receiver.  The "Retrieve PIN" screen then instructs me to "follow instructions".  However, I can't figure out how to get to those instructions.  The only active button appearing on the "Retrieve PIN" screen is "Cancel".  When I select "Cancel" it takes me back to the "Retrieve PIN" screen.

 

How do I get the instructions I need to complete the activation of this TV.

 

 

Accepted Solution

Official Solution

ACE - Professor

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2.3K Messages

5 years ago

Are you leaving the pin on the screen? And then going to the new mini ? Or canceling the pin screen first? You have to leave the pin on screen until you enter it on the new one.

Contributor

5 years ago

Thanks, that worked!!!  I need to learn how to read directions.  The prompt to leave the PIN up until the installation was complete appeared on the screen and I had just read right past it.  Thanks again.Please type your reply above this line -##

ACE - Professor

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2.3K Messages

5 years ago

You're welcome

New Member

5 years ago

Looking for verification of 2 digit code to retrieve Voice-mail 

ACE - Professor

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2.3K Messages

5 years ago

@dcedgren59 you're in the wrong forum 


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