Poor & Illegal satellite dish installation

@Constructive Thank you for your response and for also clarifying my point- the installation is only allowed in/on the private rental space, not shared common areas of a multi-unit building, which is where this dish was marginally 'installed'.

The owner of the DirecTV account (assumedly a prior tenant) signed off with DirecTV that they were ok with the dish install and would take responsibility for any later issues. Once installed, it becomes their property.

You would resolve with the (former) DirecTV customer, be it they arrange for any repair or you have it taken care of and bill them, however the landlord/tenant rules work where you live.

But you cannot resolve with DirecTV as the account owner took full responsibility. If the account were still active, then the account owner could have called DirecTV to do a dish relocate. Though any repair needed for the prior dish location would still be on the account owner and not DirecTV. But now with no active account, there is nothing for DirecTV to do. They don't own the dish or other hookups, so will not come to remove/uninstall anything. Upon install all they own are any receiver/client boxes which are shipped back, no pickup done.

Thank you for the response, Directv is not allowed by law to install a dish on a common area in a condominium or apartment complex. No one can "sign off' on an installation of that sort. They are ONLY allowed to install a dish in an area that is within the owner or tenant's exclusive use areas, i.e. a balcony or patio. "'Exclusive use' means an area of the property that only you, and persons you permit, may enter and use to the exclusion of other residents." FCC Information Sheet-OTARD Rule, Published Dec. 2007 .

Again, thank you for responding.

"Under the OTARD rules, an owner or a tenant has the right to install an antenna on property that he or

she owns or over which he or she has exclusive use or control. This includes single-family homes,

condominiums, cooperatives, townhomes and manufactured homes. In the case of condominiums,

cooperatives and rental properties, the rules apply to “exclusive use” areas such as terraces, balconies

or patios. “Exclusive use” refers to an area of the property that only renters and their guests may enter

and use. If the area is shared with others or accessible without the renter’s permission, it is not

considered to be an exclusive use area.

OTARD rules do not apply to common areas that are owned by a landlord, a community association or

jointly by condominium owners..." FCC Consumer Guide.

Regardless of whether the installation was “legal” or not, you’re not going to resolve it here. This forum is not customer support. You likely won’t resolve it with Directv. How many years ago was it installed? It may not even have been Direcv who installed it. It could have been an independent installer. Whoever authorized the installation is who you should be dealing with.