Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Contributor

 • 

2 Messages

Friday, August 26th, 2011 1:30 AM

receiver stuck self test

I have a H23 HD receiver that is stuck in the self test mode. I have tried unplugging it and id does the same thing.  - your receiver is starting up - just a few more seconds, then it goes into the self test for about 25 minutes, shuts down and starts all over. any suggestions? 

Expert

 • 

32K Messages

14 years ago

sounds like your receiver is "toast".  Call DirecTV to request a replacement Receiver/DVR.  It's free if you have their Equipment Protection Plan, or within 90-days of installation.  Otherwise ~$20 for shipping.  Or ~$50 to have a tech come replace it for you. 


NEED HELP?