New Member
•
1 Message
Removal of Equipment that caused damage to house
When the installer put the antenna on my parents house he drilled a hole in the brick of the house and it is now causing a leak. I need someone to remove the equipment and fix the damage that was caused by the incorrect installation.
litzdog911
ACE - Sage
•
46.4K Messages
3 years ago
Nobody here can help you with that. You'll need to call DirecTV (number below) and file a damage claim.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
iamdebbie1978
New Member
•
27 Messages
3 years ago
you can call their risk management dept at 800-676-3169 for assistance possibly
0
0
Juniper
ACE - Expert
•
22.9K Messages
3 years ago
@iamdebbie1978
Risk Management has nothing to do with a damage claim. That is for concerns about the risk of a new account, such as they are concerned it was opened fraudulently. Instead of suggesting the OP contact random departments that have nothing to do with their issue, check out how the damage claim process actually works.
Property Damage Claims
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
H201946
3 Messages
2 years ago
Who can I contact when Sedgwick denied my property damage claim? The claims adjuster will not respond to my questions in email nor answer my calls or return my calls. I’ve never seen a Corporation run like this, everyone reports to someone.
0
0
Juniper
ACE - Expert
•
22.9K Messages
2 years ago
@H201946
Try a BBB complaint.
If you need further guidance or have other questions for the community, please start a new thread as this one is from over a year ago.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0