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1 Message

Tuesday, August 10th, 2021 7:11 PM

repairman

How can one find out when a repairman will eventually show up to fix my Directv?  Schedule was between

8-12.  It is now 2:06 and no communication at all.  I Have been waiting all day.

HELP

ACE - Professor

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2K Messages

4 years ago

I don't think you can --you could try calling in again 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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21K Messages

4 years ago

Try logging into your account.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.9K Messages

4 years ago

Arrival window 8 to noon but is now after 2? Well then tech is not coming. Yes they should have communicated, but once you are past that arrival window there is no point in waiting longer.

Call DirecTV to reschedule and submit a complaint on the existing appointment that there was no notice from tech or dispatch that they weren't going to make it.

There is an appointment status page. Here is there support page with the details.

Can I track my DIRECTV Tech? | AT&T Community Forums (att.com)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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