New Member
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1 Message
SILENT SCREAM ! ! ! ! ! WHERE DOES DIRECT TV GET THESE INSTALLERS
My wife contracted with DirecTV - and - The lackluster installer INSTALLED THE DISH ON OUT COMPOSITION SHINGLE ROOF, VOIDING OUR 25 YEAR ROOFING WARRANTY. We assumed that he would mount it at the same place our old DISH TV antenna was. NOPE! Without a word to us, he took the old DISH TV antenna down - and we can't find it now - and then, WITHOUT CHECKING WITH US, MOUNTED IT ON OUR COMPOSITION SHINGLE ROOF, WHERE DOES DIRECT TV GET THESE GOOF-BALLS???? If you want to have a copy of my installation critique, e-mail me bobworn(at)aol.com. I AM HEART SICK
Tiger593
ACE - New Member
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1.6K Messages
2 years ago
If I was you I would file a BBB (Better Business Bureau) complaint as that complaint will go straight to the corporate office. Nothing can be done here as we are all just customers and as the installers voided the warranty for your roof the complaint would be totally warranted.
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shannon02
ACE - Expert
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21K Messages
2 years ago
This is a customer to customer forum with little contact with DTV. Unfortunately DTV and their contracted installers are short staffed so they will try anyone that applies. If you haven't already, contact DTV to file a damage claim. Installers are not suppose to remove any dishes.
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Rondam66
New Member
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25 Messages
2 years ago
That does not surprise me. They do not have the best of service. I don't know the details on the type of roof you described, but it sounds like he shouldn't have done that.
hope they can come back out and make it right.
or just sue them for a new $10,000 roof.
Remember, they are owned by good ol ATT. 😨
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shannon02
ACE - Expert
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21K Messages
2 years ago
AT&T sold 30% of DTV to another company that took over the day to day operations.
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