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Rooms are incorrectly named in my Android app

I have my directv set up for whole home DVR recording.  On my Android app, I can schedule a program to record and I need to choose which room to record in.  The options listed in my Android app do not match the names we have given our DVR's.  Is there a way to change how they are listed in the Andro

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266

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Name change

I'm recently divorced and need to change my last name to my maiden name. Could you please tell me what is the process and paperwork I need.

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470

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Accepted Solution

display name

How do i change the display name on the account?

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344

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Password reset and user name

I dont no my password and user name on my account to watch direct tv on line

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107

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How do I fix my account name and email

You guys spelled my last name wrong, and my email wrong, so I have no access to my account. I have been on hold forever and nothing is happening. Your customer support is horrendous.

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55

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User name

I don't remember my user name so that I can pay my bill online

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101

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Name change on account

I have direct tv through AT&T. The account is in my husband’s name. Recently, he died. I want my name on the bill, so I don’t have to see his name on the mail. After a total of at least 3 hours, and countless phone calls, I am told the only way this high tech company can change that name is if I

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85

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Incorrect name on account

My last name on my account is wrong. I have contacted Direct TV three times by phone, talked to a Customer Service Rep and each time assured they have corrected my name.  Received the Billing statement today and again, my name has not been corrected.  What are the next steps to take?

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60

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DVR Name Is Not What I Named It.

Multi room settings has a name location setting. One is correct but the other is not. It really does not cause a problem but was wondering why.

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500

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Change name

i would like to change name on the account

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154

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misspelled name

How can I correct the spelling of my last name on my account?

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27

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name of song and artist on channel 801 Big Band

I am looking for the name of the artist and song on Big Band, lyris Miss Jaxson, sho like your barbecue?

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121

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Account in my name

Hi there is an account in my name that I did not open and I would like to dispute it.

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38

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Accepted Solution

Official Solution

Spike TV changed name to Paramount Network what channel is it on now?

Spike TV changed name to Paramount Network what channel is it on now?

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15.1K

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Collection Agency Name and Number

I made payment arrangements with a collection agency for March 3, 2020, they have not posted this to my bank account and the debit card I used has been cancelled after it was compromised! Can I please get the name and phone number again for this collection agency

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40

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Accepted Solution

Guide not showing Channel Name

I am using a Firestick 4K Max to access Directv Stream service and when I go to the guide it no longer shows the channel name just the channel #. How do I get the channel name to appear on the guide again?

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163

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My mother is deceased. How do I remove her from your marketing and mail offers?

I have tried returning your mailing offers marked deceased. My mother passed on Feb 22,2020. How do I get her name off your mailing and marketing offers? I see great potential for fraud by your practice of offers.

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29

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long file name

when i open the files in media share in the hr24 all of the file names are very long. when i open tversity,media share,data,download, the file names are the same. how do i shorten them? example: http___feedproxy.google.com_~r_hubblecast_fullhd_~5_rFcbom2L4tg_heic0901a.mp4, you get the ideal and this

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650

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your equipment

I have been asked to return your equipment. I no longer have AT&T or direct tv . I returned the equipment at a UPS store in Prior Lake, MN on 2/4/2020. The return referenced # is (Edited to remove personal information). Device serial number was (Edited to remove personal information). My account

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28

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Change name on the account

How do you change the account out of my name

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1.1K

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