Why is that AT&T uses people in the Philippines for customer service.  I have nothing against the Philippines or its people; we have Filipinos in our family.  My complaint is that I have a hard time understanding the people answering your phones and when one is having a problem, not being able to he

I just got a new LG 42PJ350, which is a 720P Plasma HDtv.  Recorded Mad Men and watched it.  Joan looks like a fat hog.  Draper has jowls.  I know it has something to do with the way I have the reciever/tv settings that dont agree.  The TV doesnt have a whole lot of things to set as far as upconvers

We’re very disappointed that you’re no longer showing the Virginian. Men of Shiloh is not nearly as good. Please consider putting The Virginian back on from Season 1, Episode 1 forward for those of us who started watching in the last season! Men of Shiloh is not near as good. Thank you, the Weltzien

I received the new upgrade last night and on our TV's last night and I am seeing the new fonts on the menus,  What else was included in the upgrade?

Would DirectTV provide a new HD dish to our for on the road in our RV? We have HD service at home and can take our receiver with us.

New fiber is being placed in our neighborhood.  How much lead time will we get to move things from the easement?  How do we know when they will be destroying our yard? I would like the opportunity to be proactive and not reactive, so who can I call.

We are traveling for two weeks in our motor home. We have a satellite dish mounted to the roof and two HR24 DVRs we travel with. The first night there were no problems receiving our signal.  The second night when we reached our final destination all we could get was a 771 error on both boxes.  We we

The Last Jedi is out on dvd but not listed in On Demand. Do you plan on making it available to watch? If so, when?TY Cheryl Kirk

We normally receive our statement for U-verse at the beginning or the month. The last statement we have received was dated 8/1/2020 for the period of 7/2/2020 through 8/1/2020 and it is always due on the 23rd of the month.  We spoke with someone in customer service last week that told us that

I lost all my local stations in last storm in Beavercreek, Ohio but I still have all my other stations. Do I need a service call?

On both of our remotes the last and power buttons won't work. Any suggestions?

We have contacted the telephone number for customer service and are getting a run around about a refund that we were to  receive on Dec 23, 2018 in the amount of $49.89.  It was for equipment returned when we had to move.  My husband has spoken to 7 different young men in the Phillipines and EACH of

Their are a number of people in our building that would love to have U-verse ( But not available ) ?????? Your company is losing money by not upgrading your equipment. We try'ed DirectTV but live on the North side of the building. Our you discriminating against our building, they have U-verse all ar

How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least no

A CSR accidentally cancelled our account while we were trying to restore service after a storm. Can't get them to restore the original account settings with all of the settings and 6 days later, we still have no tv, but internet and phone arr still working. I have spent the last 3 hours and 35 minu

How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least no

I've had this DVR for a year and a half.   Anything we record, it cuts off the last minute or two or three and we miss the end of the show. Any thoughts from you folks.  I've got 3-regular receivers and just the one DVR.  Thanks in advance for the help.

We need a service call to extend the cable to another location in our Living Room.