I believe this 30 days free trial is being use deceptively by your  sales specialist which you are condoning. Our story is this. We renewed our cellular phone in your brick and mortar store. The sales specialist who attended to us, asked and then offered us to try the U verse combo internet, TV and

After almost a month with no service, I've written a letter (with accompanying chat transcripts and supporting documentation). I am sending the letter via snail mail to:AT&T U-verse Customer ServiceP.O. Box 5014, Carol Stream, IL 60197-5014 I also want to email a PDF copy of the entire letter to som

Four nights ago, we lost the signal on the local channels.  Next day they were back up.  Next 2 days were OK.  Tonight we lost locals again, then noticed some of the others were also not working - 771 Searching for Signal.  Checked all the connections at the dish... all clean and dry.  As the night

Hi, Does anyone know if ATT&T has a 30 day U-Verse Internet return policy? Can I avoid an ETA feel if I cancel before 30 days after installation? Any help would be appreciated! Thanks, Steve

Do you have an option to place a temporary hold on direct tv service?  I will be away for 30 days.  How do I do this?

If not satisfied after installation to you have 30 days to cancel contract

I signed up via my remote control for 30 days of free showtime during the Thanksgiving After Thanksgiving I never got my free showtime for one month instead they said there was no such promotion but they would gladly charge me (Edited per community guidelines) this is a clear case of bait and switch

Is there a way to change the max number of episodes of a series recorded. Appears only 30 episodes are allowed with newer episodes deleting older episodes.  DirectStream advertises unlimited recording size, but by limiting the number of episodes this in effect limits the storage allowed. There

I had Ultimate TV for 7 years and up to a few years ago and it seems DirectTv has purchased the software from Microsoft and now label it under Directs name. Everythings about the same as Ultimate TV except the 30 second skip is gone and replaced with a 2 second blur fast 30 second forward. The Tivo

Waited 5 days for a service call. That appointment was delayed. The delayed appointment had to be rescheduled. Told we were "highest priority" on Saturday night for Sunday. Then Monday. Then Tuesday. It's now Wednesday at noon and we're still waiting. Last night, they couldn't even give us a new tim

Just got the service and was watching boxing. I've had every dvr known to man and during boxing matches when I've hit the 30 second skip, the clock on the match would reflect exactly 30 seconds but with this service it was 26 seconds. So I checked the 15 second backup and it was 19 seconds. Wonder w

For the past 3 days I have noticed my HR24 is locked up in the morning.  It works fine and we turn it off before we go to bed at night but in the morning the DVR will not turn on.  It takes a press of the reset button to bring it back to life.  I have run the diagnostics on it and everything passes

Last night tv started up on its own

Please keep Channel 30 on Direct. I will have to switch carriers who will be carrying 30.

When watching a recording and you press the button to fast forward 30seconds, you see the programming fast forward 30 seconds. This is called the 30 second slip. The way I prefer it is the 30 second skip way. When you press the button it just skips forward to the 30 second point. The way to swithc b

I ordered a Uverse triple bundle (phone/Uverse/Internet) online last month.  The installation fee was waived (due to the online order--I printed and saved the online order just in case I needed it in the future---glad I did!), and the total estimated amount including junk fees, taxes, etc. was $124.

Week 1 of Thursday Night Football will air on your local NBC station and stream live on Peacock. From Week 2 on, Thursday night games will stream on Amazon Prime Video. Those affected by the Nexstar dispute can visit TVPromise.com for alternative ways to continue to watch your favorite sports and te

Here is my deal.  I can pop (fast forward) 30 seconds at a time by hitting that pop forward button.  I can also go back 10 seconds by popping it back.  My question is, can I change those lengths?  I want to be able to pop it forward 20 seconds instead of 30 seconds and I want to pop it back 20 secon

I have att 30 remote. when I press the power button, it turns off the cable box but not the tv. What gives ? All how can I get to the app page showing where I can watch Youtube & Netflix. I dont see those choices any more w/ this new remote that replaced the 10.

I signed up for the Choice package and it should have 30 days of the premium on demand. How do I access these?  For HBO Max I downloaded the app but I cannot login to the app using DirectTV or ATT? Shouldn't the other on demand movie channels be available? What do I need to do to get thes