Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (308)

Relevance
Selected Relevance
error 771

Some but not all of my channels are showing this error. Heavy rains before. Dish is at least 10 yrs old.Sat transponders at 101(A)1-8 69 78 60 96 56 92 62 919-16 58 78 54 98 0 93 0 9417-24 0 73 0 96 0 94 0 9425-32 0 96 0 0 52 95 52 95Sat transponders at 72.51-8 70 79 61 96 58 93 63 929-16 58 78 54 9

Question

342

0

0

0

searching for signal 771 / interrupted signal

we had our dish relocated last month, and had no problems for about 3 weeks, now we have had searching for signal 771 error, and horribly interrupted service for the past four days. Here are our readings (all # signs listed below = 0):Satellite transponders (32 total at 101º)[Most of your standard d

Question

364

0

0

0

771 error message. unable to get a lot of HD channels

10177 78 77 0 79 89 77 8976 80 76 0 78 91 79 9177 67 74 100 75 92 79 9179 0 76 71 80 90 77 90 99(c)24 0 0 0 24 0 0 0 0 0 0 0 21 0 n/a n/a 99(s)0 0 0 0 0 0 n/a n/an/a n/a n/a n/a n/a n/a 0 0 0 0 0 0 0 0 0 0 103(s)0 0 0 0 0 0 n/a n/an/a n/a n/a n/a n/a n/a 60 00 0 0 0 0 0 52 50 103(ca)n/a n/a n/a n/a

Question

146

0

0

0

771 error

Recently I started to get drop outs on several HD channels. Local HD is fine as is ESPN and HBO. Here are my readings:Readings were +/1 2 on both tuners(101º)1-8     83 88 85 0 83 96 86 969-16   84 89 86 0 86 97 86 9717-24 83 99 86 0 85 97 88 9725-32 83 97 84 78 86 97 86 97  (110º)1-8 NA NA NA NA NA

Question

328

0

0

0

only getting green reception on sat 101 the rest our red, why?

sat101 94 97 92 94 95 79 92 76 sat 99ca 53 32 54 34 52 33 51 28 99cb 58 24 59 25 53 20 57 27 99s 15 38 18 0 0 35 0 0 103s 63 20 57 0 0 0 83 42 103ca 54 24 58 22 58 22 55 20 row2 52 0 52 0 47 0 43 0 0 row3 42 0 42 0 38 0 38 0 103cb 52 0 51 0 47 0 51 0 row2 46 0 49 0 50 0 na na

Question

61

1

771 message on a lot of HD channels

I have started getting the 771 searching for satellite message on many HD channels.  All the SD counterpoints work fine.As far as I know, everything was working fine two days ago.  I wonder if this could have something to do with the new satellite that they just put into service.  If not, do I need

Question

492

0

0

0

Just How Bad Are These Readings

Ever since getting upgraded to the MPEG4 receiver and new dish last year I felt that we were experiencing more rain fade during storms than I was used to. However, when I got the dreaded 771 error the other day when trying to tune in channel 518, I started to look at our signal strengths. The 0 read

Question

217

0

0

0

771 Error

I'm trying to determine if I have an issue with an LNB or an alignment problem.Notice the zeros on Tuner 2 fo 103º(ca) TPs 13-16 and 17, 19, 21-24 versus 70s across the same TPs for Tuner 1Tuner 132 total at 101º1-8 92 95 95 0 93 98 95 989-16 95 95 95 0 95 99 93 9917-24 90 100 93 22 95 100 95 10025-

Question

243

0

0

0

on hold 52 minutes and counting.........

 to the conversation: 

0

0

Sunday Ticket To Go

Hello, I have signed up for Sunday Ticket ToGo to use on my computer (Windows 7 OS). The "start watching" button is unavailable in either Firefox 6 or IE 7. Is this an issue on my end or will it be made available when the games start? Thank you.

Question

rdljr wrote: Go to menu, options, TV Screen Resolution, and set it to 720p _________________________________________________________________ I have three high definition televisions, two 32 inch ones, and one 52 inch. The two 32 inch ones are set for

 commented 

9 years ago

 to the conversation: 

0

0

HD does not use full screen

I just switched from Charter to AT&T over the weekend.  Now on all of my TVs I have to use standard view because HD causes the sceen have have blank space of about 4 inches on each side. Am I not able to have HD on my TVs??? This happens on ALL of my tvs in the house. Standard view works fine but HD

Question

Dish alignment problem after HD installation?

A few HD channels are exhibiting freezes and I am suspicious if the dish was properly aligned, when installed a few days ago. Here are my signal levels:Satellite transponders (32 total at 101º)1-8 96 96 92 87 94 98 94 989-16 96 98 96 81 96 100 94 10017-24 94 94 94 81 96 100 96 9825-32 94 98 94 78 96

Question

392

0

0

0

Cantonese channel couldn't receive signals

I have the International Cantonese Channels (450 thru 455). Lately, the channel 450 always has problems in receiving signals, sometimes it shows the 771 error. Therefore, the programs recorded had freezing pictures or pixilation on the screen and the audio was choppy. The weather is nice in the earl

Question

334

0

0

0

Oh and my bill increased this month 52 dollars. Lol

 commented 

2 years ago

 to the conversation: 

0

0

Non existent customer service

Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov

Question

Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as

 to the conversation: 

0

0

Horrible customer service

What a shame when you have a valid complaint, you can't even contact a manager.   I will be cancelling my service as soon as my contract is up.    Why would I call customer service to register a complaint about another customer service rep??   How ridiculous.    I

Question

combining

we have been married 52 years what is the problem combining our accounts?

Question

133

2

0

0

impossible to set up service

Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as if I was a brand new caller and had not been tryin

Question

242

2

0

Error 771

1-8: 64 77 63 0 63 83 52 869-16: 52 83 49 96 0 87 51 8717-24: 56 0 67 75 0 83 0 7825-32: 0 83 0 82 0 73 0 78 Missing a host of channels e  should be receiving, and some showing channels are interrupted by "search for signal" messages...the weather is crystal clear!

Question

231

1

0

0

Gradually losing HD channels

Been gradually losing HD channels over the last two weeks.  Started with some sports stations, now it's growing to many more. SD stations seem OK. Tried rebooting reciever, tried re-tightening connections, nothing's helped so far. Satellite transponders (32 total at 101º)[Most of your standard defin

Question

262

0

0

0

Can someone give me an opinion on my signal strength?

I've been getting pretty consistent pixilation of my HD channels. More on my locals but also here and there on others even when it's clear outside. I'm wondering if my dish is out of alignment a bit. Could someone take a peek at these numbers and give me an opinion? Thanks 🙂1011-8 86 89 88 0 86 97

Question

197

0

0

0

Thanks for the response.. I did miss the 103(S) - sorry.103(s)1-8      41 85 17 96  0  0  na na9-16   na na na na na na 48 017-24 52 66  0  0 95 95 52 5125-32 na-----------------------103(ca)1-8    na-------------------------9-16   97 90 96 95 96 95

 to the conversation: 

0

0

Which satelite is used for Local HD channels?

With the Frost on the dish the last couple mornings I have not been able to get my 4 local HD channels over the satellite (searching 771) - though I can get other channels with no problem.  Once the frost is gone, then I can get them with no problem.Can you tell me which satellite/transponder is use

Question

NOT FINDING WHAT YOU'RE LOOKING FOR?