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unfinished case

My account with ATT is [edited for privacy – please do not post personal information]. I am still is your client for internet.   To be unsatisfied with Direct TV and later with U-VERSE  I returned your equipment to you and by my mistake my cables between sound box SK6Y and TV OLED 6586p and power co

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Where on this site do I go to deal with a case number?

I have a case number/situation that has not been address as promised. Where/how can i get this resolved asap?Thanks in advance!

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From chatting my Case # ***. I didn't gtn my wire... Can you help? Regards

When I returned ATT equipment to cancel my service with account # ****,  I sent  to you  my wires connection between voice box SK6Y and tv OLED 65B6p by my mistake. Your representative promised to returned its. Case # ****.  Can I get my wires back.  I will pay for MY mistake, please. I am still in

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Wireless Adapter Cannot Connect - Case Sensitive

Hi, just got my wireless adapter and it will not connect to the Internet. Here's what I've done.Checked the connections, plugged into wall - not powerstrip, adapter lights are blinking, selected wireless adapter (the bottom option - not powerline). BTW I have two wireless laptops working great.I did

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Fraud case

Hello my name is shonta (Edited to remove personal information) and I was calling because I never had cable with y’all before

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can you watch all episodes of a recorded show automatically in order, like you can with direct tv's dvr?

can you watch all episodes of a recorded show automatically in order, like you can with direct tv's dvr?

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Billing case ***

Is anyone able to correct my billing issues for AT&T uverse?   [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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Closed

You lost a customer

I ended my subscription today for DirectTV stream. I got it two years ago when it was AT@T since they carried OAN. Then you removed the channel. You will never get my business again. The (Edited per community guidelines) and woke ideology of your company is the reason for losing my business.

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Watching the beginning of a program you are recoding

If you are recording a program are you able to start watching that program (from the beginning) half way through the recording and it will continue to record til the end?

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Can you transfer recording information from one DVR to another?

I have a Uverse DVR that is acting up and a replacement is on it's way. The problem is that we have 38 series recordings setup and no way to transfer them to the new DVR when it arrives. Many of the shows are not currently being aired so it's not even a case of manually re-entering everything; you h

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Do you need a dish?

I’m getting uverse Friday and I need to know if you need a dish for it. And I’ve also heard they dig trenches in your yard is this true also?

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Streaming Directv instead of using a satellite

Can you stream directv through a roku device instead of having to install a satellite?

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BLACK OUT last inning of a game?

Was anyone else watching the Red Sox/Devil Ray game this evening? With 1 out and 2 men on in the bottom of the eighth inning I got the black screen with the message saying to contact customer service for ordering information x721. After calling and then resetting my receiver, I was forwarded to tech

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Where to file a complaint

does anyone know where a complaint may be filed with the corporae offices of AT&T? I've had their wireless services since they were Cingular and haven't had any issues there (pbviosuly aside from the inflated prices) but I've recently had a atrocious time trying to get my Uverse fixed. Long story sh

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If you never received a bill

If you never received a bill how can you get your account number. Plus if my remote quite working the tv

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Be sure you ask for a DVR that records, or you might get a DVR that doesn't record

After two hours total of AT&T support, rebooting, reinstalling firmware, we finally discovered the solution to the problem.  I wanted to share it here so others don't have to deal with this.If you order U-verse Total Home DVR, a technician will come out and install the modem, install the TV set-top

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I am ABSOLUTELY LIVID!! I pay you $200/month. I have upgraded my service with you instead of changing to a different provider. You have se

you have sent me a box of equipment that you expect me to install...I pay you to deal with the equipment for $200/month! There is absolutely no way that I am able to connect the boxes and wires!! I pay for your service.  I am cancelling my service and going to Xfinity!! This is TERRIBLE service!!!!!

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Why Do they NEVER do what they promise you when you call Customer Service?

This happens every time I call Cstomer Service! I have been a customer for many years (back from the Bellsouth days) and every year I have to make plan adjustments when my bundle runs out. I spend at least 1 1/2 hours in the phone 2-3 times to try to get something I can use.. Then PROMISES are made

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How do you delete a a pay-per-view channel?

How do you remove or delete a pay-per-view channel

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Official Solution

Can you change print size and position of closed captioning?

Can you change print size and position of closed captioning?

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NOT FINDING WHAT YOU'RE LOOKING FOR?