Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (111)

Relevance
Selected Relevance
RETURNED EQUIPMENT FOR MARY JANE JOHNSON

Hi, I returned the equipment in time at the Dacula GA UPS. Now the Direct TV folks filed on my wife credit that she did not return the equipment. How could you correct this error? The equipment was shipped by UPS who said once we gave them that they will handle as soon as possible. How could this ha

Question

139

1

0

0

whats wrong with mary poppins??

 commented 

13 years ago

 to the conversation: 

0

0

Force download hd.ui

Hi can I force download.the.new.hd.ui.tonighter after 11pm

Question

A hail Mary could be is to go on the Bally sports app, click on the bally Ohio region and see if you can watch the reds game online.

 commented 

4 years ago

 to the conversation: 

0

Bally Sports Southeast programming in Nashville

Why isn't Bally Sports Southeast and specifically the Cincinnati Reds games, on AT&T U-verse U-300 in Nashville (zip code 37221)? Comcast has these games and this channel here.  There is programming on that channel (1729 or 729), but it is NOT what is on BSSE.  Please explain this and

Question

ESPN3

I subscribe to ESPN and other. Channels. Why isn't NC State football against William and Mary on uverse. School says watch on ESPN3. Everyone but what I want. I pay a lot for bull.

Question

485

4

0

0

Programming

Up through 12/18, I had ESPN News (channel 207) in my package. Starting on 12/19 that channel is no longer available. Please advise.Thanks, Mary Beth

Question

107

3

0

I am a resident of soupier Residents in Niceville Florida  . I lost channel 6 NBC and yesterday lost channel 4 CBS. Having Direct Tv is part of my $6000 month bill. not getting my moneys worth. Mary Stover

 commented 

6 years ago

 to the conversation: 

0

0

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Question

HardReader

Why do I have to reset my box every day to keep CC working? It will work, but it will miss every other sentence. i.e. "Mary had a little lamb, every where that Mary went.” Also, our remote won’t let certain buttons work. We just got the remote within the last year, and the batteries are brand new!

Question

14

0

0

Hello this Mary *** from Blair Oklahoma 73526.Please I am begging you to bring back channel 5 and channel.6 .They are so very much needed in Blair Oklahoma as the county of Jackson County. So many people depend on these channels,please it is a must.I

 commented 

7 years ago

 to the conversation: 

0

0

NBC, WTHR, CBS - September Contract Negotiation

Why was NBC dropped from the channel lineup? This is a major network that I watch frequently. I am not happy about this change and don't remember receiving any notification of this change.

Question

It’s not your power strip. I thought the same and first thing I did was go straight into the wall. And as mentioned I’ve ruled out it being the power supply. It’s a DIRECTV issue. I’m not going to loose my recordings to try some Hail Mary wipe and re

 to the conversation: 

0

0

THR22 reboot loop.. HD tests fine?

Early May and again today THR22 TIVo unit in a reboot loop.. in May I ran all the diagnostics and HD tested fine (HD last replaced last year) One person I know is seeing the same. Anyone else? Hope it’s a DTV glitch.. and not equipment or DTV ending service to get them out of being used.. Thanks

Question

Closed

Leaving comment

I tried to keep my service...your reps were great ..ecspecially night shift & a guy named David...but Mary a supervisor whom says or conversation was recorded...please listen to it...refused to let me keep service with At&t or Direct T.V...i had 1 payment left....why would u refuse service for someo

Question

147

7

0

My name is Sandra *** Account number *** September 1 I spoke to Mary to change my service from Direct TV to U-verse.  I was quoted a price of $121.00 for cable with 5 boxes and HBO, $30.00 for the internet and $9.99 for the phone service. Mary also s

 commented 

6 years ago

 to the conversation: 

0

0

How do I get in contact with corporate office

I got service installed last Thursday September  13th and since then my uverse tv services were not working at all. Message on screen kept saying my box was not on my account. I called customer service numerous time, had 3 techs come out and the last technician literally told me there’s nothing he c

Question

Search Person Bug

This just started happening recently. When I do a search for shows with a particular person, I get results for other people with the same last name. For example, if I do a search for Candice Bergen, I get results for Tushke Bergen. If I do a search for Mary Tyler Moore, I get results for Mason Moore

Question

604

0

0

0

the customer service for uverse is very bad; i spoke with a accounts payable customer service and supervisor and i honestly could tell the difference, they were both rude and I CAUGHT THE MANAGER TALKING ABOUT ME WHILE HE THOUGHT I WAS ON HOLD.  HIS

 to the conversation: 

0

0

Corporate Contact Info

Does anybody know a way to get a hold of Corporate?  Preferably an email address.  My bill almost doubled in the past couple of months and when I inquired about it over Live Chat yesterday customer service was down right rude and very unhelpful.  I would like to forward on our conversation.

Question

Southern Maryland Install

I have recently moved from Golden Beach and have now rented a place on the old Dixon farm area. Anyway I have to wait to get approved by land lord about changing from the installed dish from Dish Network to Direct TV.  Well I need Direct TV as they have internet service as well. This place is kind o

Question

286

1

0

0

Move Service

I have moved from Utah to Alaska. I've called several times and waited on hold for hours (literally), but the customer support reps continue to encounter some sort of error moving my service.  That would be fine if someone would follow through and correct the problem but the techs can't figure

Question

123

5

0

My Dish installation

I've resently signed up for DirecTV through Qwest, I live in Grand Junction, CO, and can not get an installation date. They're saying it might even be a month from now. It is totally going to mess up my discounts on my bundle package and I'll have to keep my current cable and that will cost me more

Question

114

0

0

0

Bury Direct TV cables

Hello! I recently purchased internet and Direct TV from ATT and my installer added Dish and internet and I am still waiting on my cable lines to be buried. My service was installed on June 20 and I am frustrated because my lines are not buried and I’m having a difficult time cutting my grass. I’m in

Question

373

1

0

0

Cancelled service and sent to collections for 516.08 for a service I did not use.

I cancelled my At&T/ Direct TV service and I've had Cox cable ever since January 3rd 2019, Now I am trying to refinance my home and they are telling me ATT sent me to collections for 516.08 first they said it was for unreturned equipment, I tell them I have proof of returned equipment and they all

Question

84

1

0

Service Req on Chat said that they would match Time warner. Next day said they had no record?

I was quoted a plan they was close to Time warner when i inquired about my rate going up very high.  The Lady on Chat quoted me a plan that i agreed to, gave confirmaton number and phone number and told to call to give conf number and it would be applied. Below is my conversation.  Did i misundersta

Question

375

0

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?