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Terminal configuration
Can anyone tell me if I have these ird's hooked up correctly? (see pdf attached.) I get a 771 on all TV screens
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DIRECTV Equipment
Rewards card expiration during quarantine
Hi I found my rewards card during this pandemic only to find out it expired-it was short lived. I had lost it during all my transfering of materials from my class during quarantine. I found out it expired as I was going to pay for some school supplies which would come in handy in working from home a
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DIRECTV Account
Constant DirecTV Signal Loss since Quarantine
I suspect it's because of the millions of additional users, but since the quarantines have started, we have a great deal of difficulty with losing signal. Nothing has changed in our set up, all cables are good, the satellite dish is unobstructed. I have reset the receiver multiple times. Many cha
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Watching DIRECTV
connection to Off-the-air terminal on my HR20-700C
I have a puzzle. I have an antenna with rotator on my roof. I want to use it to receive channels that Directv doesn't provide. I connected the 75 ohm coax to the OTA connection on my HR20. No TV signals except from our local university station' principal and sub-channel that is about a mile from
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DIRECTV Equipment
Movie channels
All my movie channels are gone.. we are still under quarantine and practicing social distancing..why were these removed? I don't even have Starz. Can someone call me.
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Watching DIRECTV
Does anyone know any other way to stop this? I probably have 30 shows set to record? I know we are in quarantine but I don't want to spend a whole day individually setting shows to record, lol!
How to stop rerecording episodes of shows
I have my HR44/700 to record only first runs (I know it doesn't work well,lol) but that isn't really what is wrong. It is when I delete shows from my list and then it records everything again from on demand. For example, today for the 100th time I deleted all of this season's episodes of NCIS. I hav
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What and where is the terminal box?
U-Verse TV keeps freezing
I have had U-verse TV and Internet for several years throughout which I've had problems with the TV picture freezing and then losing connection. When this happens, my Internet goes out as well. I've rebooted the system and it works for a while. Techs have been out numerous times and temporarily fix
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They still prefer to insult our intelligence. My service was out for a week with them sending techs to my house even after I kept telling them the problem was in the hard wire terminal down the street. Problem was a cracked terminal block.
Santa Ana, CA U-Verse TV Outage - 05/29/15
My TV service isn't working this morning, but phone and wi-if is. Is anyone else in Socal having the same issue? Keep getting, "TV Signal Has Been Lost" message. Troubleshooted per website and it didn't help. Called CS and the guy was in India, he was no help.
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yep. Tv is fully updated. All connections appear to be clean & correct. I’ve exhausted all troubleshooting- at this point I’ll spend $99 to resolve issues. If it’s hardware, I’ll dispute the charge... but I’ve gotta get this working. Quarantine
LG 55UM7300AUE won’t connect to DTV
I have a new LG 55UM7300AUE smart tv. I’m able to successfully connect Apple TV and BlueRay (on HDMI 2 & 3 respectively). DTV won’t connect. I have my Direct TV connected via HDMI in port 1. My tv recognizes the input on HDMI 1 but gives error message “turn on power to the box and/or check cable
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Dish gave my neighbor a 60 day extension for his tv service cause he had to self quarantine and his work didn't pay him while he was off either. Why can't direct tv do what dish can?
Direct tv
I want my services turned back on. I have been in self quarantine for 14 days I will not get a paycheck for another week. I really need this turned back on. I am not able to pay anything right now. If I have to go a week without tv I will switch to dish network in a heartbeat. My name is James White
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Any problems with internet (if you're using AT&T)? You mention a white box, is this the NID on the outside of your home? If so, I'm assuming the "re-wiring" mentioned is from the NID to your gateway? Any feedback from the techs on signal quality from
Uverse Tv Freezing
I had my service installed a week ago and ever since the picture freezes at random, it can be every other minute but if we’re lucky it could go thirty minutes without freezing for a second to then start up again. I’ve had three technicians come out already and neither one of them could fix the probl
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need ATT fedex account number and address for return of DirecTV equipment
I've returned to Canada and have Directv equipment that needs to be returned. Fedex ship does not have the information in Canada. Returning to the US to ship this is not really an option- the border is closed and if I did cross I'd need to quarantine for 2 weeks. So I need the directv equipment
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DIRECTV Equipment
Video Player
I keep getting a, "Sorry, we ran into a problem. Please restart the video player." message. I am stuck in a hotel room under quarantine and now my DirecTV won't work. Why is this doing this?
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Watching DIRECTV
Receiver not functioning - help!
Hi. I’ve been calling and emailing since last week. Currently on hold at 1:10 in so far. Got the 771 code - online on my account it says my receiver must be replaced. Okay. But no response at all from DTv in a week. Hard to quarantine with no tv. What am I, a savage?Please help.
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DIRECTV Equipment
OK, thanks. How do I get the $20 one time credit. I will not call customer service and be on terminal hold.
When are you going to resolve the problem with TEGNA?
When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area. Customers should not have to deal with the petty problems between Uverse and TEGNA. Work it out or lose a long time subscriber.
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Does the swm device have to have a connection on both terminals on the end?
I have an error 775 error code stating that my internet can't connect with a satellite for service. Told to unplug swm and replug. It didn't work. Does the swm device have to have a connection on both terminals on the end?
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DIRECTV Equipment
This should already be on there, but ask the next tech that is out if your pair(s) has a BAN tag on it. At the terminal and SAI.
Uverse technicians stealing pares
We have had our pares stolen by uverse technicians 6 times in the last 7 months nobody has done anything about it can some one give contact info other than the 4 managers we have already talk to who dont seem concerned
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0066 no account returned from UPDA
I have uninstalled and reinstalled and it isnt working. There is no one to help me when i go online nor when i try to call. I get the run around and all i want to do is watch tv while i am QUARANTINE
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Watching DIRECTV
I’ve been in quarantine since March and working from home. I lost 2 channels but I have 300 more to chose from.
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When are you going to resolve the problem with TEGNA?
When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area. Customers should not have to deal with the petty problems between Uverse and TEGNA. Work it out or lose a long time subscriber.
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