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OMG!! I had the same experience with them, this is just crazy, the worse ever customer service. We order the cable service the internet and home phone through Directv. What AT&T tried to do was for us to cancel with Directv and place the order direct

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11 years ago

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Installation Nightmare....continues

I don't know where to began but here it goes.   May 24th I ordered U-verse TV&Internet service.  Installation scheduled for 29th of May.  Signed up with automatic payment with my debit card (1st time) May 29th took a day off from work to meet the installer - never showed up.  Called ATT CS and

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Is the CNN signal being sabotaged?

Today, this afternoon and evening,The CNN signal on my television set is pixelated Just like it is when my dish is covered with snow. No other channels are exhibiting this problem. It makes me wonder if the so called truth tellers are doing something about what they call fake news.IIs anyone else h

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@ngill9 wrote:OMG!! I had the same experience with them, this is just crazy, the worse ever customer service. We order the cable service the internet and home phone through Directv. What AT&T tried to do was for us to cancel with Directv and place th

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Installation Nightmare....continues

I don't know where to began but here it goes.   May 24th I ordered U-verse TV&Internet service.  Installation scheduled for 29th of May.  Signed up with automatic payment with my debit card (1st time) May 29th took a day off from work to meet the installer - never showed up.  Called ATT CS and

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Multiple unrelated web site errors (downloading statements, chat, e-mail)

WHAT IS A GOOD E-MAIL ADDRESS????!!?!?!?! I called DirecTV and described the errors below in detail. The agent understood & confirmed all the errors on her end. More than two months later, ALL the errors remain. 1. Since April: When I view the list of statements and click on one, it pops up

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After reading all the posts and having gone through something similar I am wondering if someone is trying to sabotage ATT. Hiring people that promise and say anything. ATT land line phone customer for over 40 years sad to see what this business has b

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9 years ago

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AT&T Retention Department Not Honoring Agreement

Back on January 13, 2015 I spoke to Debbie retention department about cancelling service to go to Dish Network. So in order to stay I was offered Uverse 300, HD and 18 mbs of internet speed, with 2 free receivers 2 receivers for $121( the Managers Special) I was told. AT&T representitive ensure i wo

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How is Direct TV around when it is such a corrupt company?

There is only one word to describe this company: disgusting. We were messed around with not once but FIVE TIMES. We have 9 TVs in our home. It’s not a cheap, one bedroom set up. This is an advanced job, that a brand such as DIRECTV should be capable of handling. No. They are only equipped to house a

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Thanks. The problem has disappeared after less than one day of jumbled signal. Although I never really believed it was sabotaged, I still wonder if anyone else also experienced this problem. Curious minds and all that.😉

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Is the CNN signal being sabotaged?

Today, this afternoon and evening,The CNN signal on my television set is pixelated Just like it is when my dish is covered with snow. No other channels are exhibiting this problem. It makes me wonder if the so called truth tellers are doing something about what they call fake news.IIs anyone else h

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Can you advise the steps that have been taken? All we get is the stock answer.  How are you still investigating this?  Is it a software bug?  Is it sabotage?  This is absolutely ridiculous and unacceptable customer service. 

 commented 

6 months ago

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Replay button jumping too far back

Since the last update, when the replay button is pressed quickly several times, instead of jumping back 6 seconds per press, it jumps back to the last tick mark. This occurs with both recordings and live TV. I believe this is the only button with an issue. I’ve contacted DirecTV several times. The

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Yes they are set to keep until we delete them. Other recordings are ok, it is just the football games. History says Cancelled, not Deleted.   It worked ok yesterday, saved the game recordings.   This is odd -- I'm wondering if our Altafibe

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4 months ago

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Football game recordings missing

12/4/24. Football game recordings missing from List -- in Recording History, it lists the games as NFL-cancelled by LIV#1, nothing else, no info about which games. We had two tech guys come here, last week & this week, because of a muting issue.  First guy replaced mini Genie box in Bedroo

Question

@johnnny Signal is not being sabotaged. Lets leave the conspiracy stories in fiction where they belong.An alignment or LNB issue could affect some channels and not all as they come off different transponders.If it is a single channel that is the prob

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Is the CNN signal being sabotaged?

Today, this afternoon and evening,The CNN signal on my television set is pixelated Just like it is when my dish is covered with snow. No other channels are exhibiting this problem. It makes me wonder if the so called truth tellers are doing something about what they call fake news.IIs anyone else h

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