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Customer Advocate Option?
We set up wireless, internet, and television service with Att prior to our transfer from the UK to the US last Summer. We were quoted a rate for our services and selected Att based on that rate. There were some issues with the initial services set up, but that has been resolved. However, every m
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U-verse TV Account
Thank you for posting this. I've had the exact same problem. The Devils broadcast has been horrible for the last 3 games. I initially thought it was due to the Devil's West Coast / Canada away games, but it was exactly the same for last
Msg NJ Devils Game Blurry
I am a satellite customer and the devils games on msg have been unwatchably blurry for the last few games. It does not have this problem on the directv stream or the msg app but does have issues on the satellite feed. The islanders game on msg 2 is crytal clear no blurry action at the same time. Thi
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I'm not your advocate and I do have issues with it read the post again
Duplicate recording algorithm on both satellite and stream needs to be fixed.
Tennis channel 217 has multiple showings of same live event at different times on the same day. March 6th thru 13th 2024 BNP Paribas open tennis at 11am (8hrs) live 2024 BNP Paribas open tennis at 7pm (3hrs) live On satellite If you set a series record for this event, it will not record the 7:00 p
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Just to play Devil's Advocate: So the bed cannot be repaired? Did the 'drilling' that was done ruin the bed? Is the bed no longer usable? What kind of drilling was done that made the bed completely unusable and needed to be replaced? It's a $10,0
No support from Sedgwick
I recently signed up for AT&T Uverse service. This required a new cable be installed from the street to my house. When the cable was buried my irrigation system was damaged rendering my system partially inoperable. I contacted AT&T about the issue and was sluffed off to Sedgwick. This company has
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The customer advocate team is useless, they keep going back to the engineers who come back with ridiculous suggestions every 72 hours. Did u try rebooting? How abut 25 times. 3 days later, did u reload the app? Only 34 times. Oh well did u try reboot
"Waiting to Prepare"... and waiting and waiting and waiting and.....
Just got the Nomad yesterday and can't get beyond "Waiting to Prepare"... I've tried over and over and over.... I've rebooted the nomad, rebooted the Direct TV DVR, went through network setup again and still.... "waiting to prepare".... any suggestions would be appreciated... it sure would be nice i
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File a complaint with the FCC, the attorney general of your state, the attorney general of your city and send a certified letter of complaint to AT&T's headquarters in Dallas. Also send a letter to The Watchdog Dave Lieber, a consumer advocate who wr
Uverse Cancellation Fee Dispute
On 3/20, i decided to close our Uverse account. I called and spoke to a lady named Eloise. While speaking to her, I told her that I wanted to downgrade our service to local channels only. She let me know that this is not offered in my area. I told her that I would probably cancel our service the
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watch movies at the theater
How do I go about going to the movies theater to watch a movie for free
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Watching DIRECTV
boy - I wish AT&T/DirecTV customer service was as helpful and direct as you! I feel more confident about wading back into that world now that I'm armed with good information. You should consider creating an advocate service for DirecTV customers; yo
DVRs failing
I have 3 DVRs (R22/200), SD signal. Two DVRs are failing. Can they be replaced? If I add HD (and I can't believe they charge extra for it), do I automatically get new HD DVRs? I know the R22s are capable to receive HD signal, but with 2 of them failing (one lost its HD port and the other has incr
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If this cancelation stands I will cancel my account as well as advocate for all to cancel business with you. Note: This comment was created from a merged conversation originally titled do not cancel newsmax cancel CNN
DirecTV cancelling Newsmax
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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Find that hard to believe they would omit episodes in the middle of a season for a program they are actively promoting. Why wouldn't AT&T / DirecTV advocate for their customers and push HBO to fix it? AT&T support has been less than helpful with zero
HBO On Demand Missing Episodes
Season 1 of ”My Brilliant Friend” in On Demand is missing episodes 6 and 7. This is either from the receiver or when on line from my account. There are 8 episodes.
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We're experiencing this issue as well. We just received our second receiver two days ago. Installed it, but just experienced the same problem again. So I think we can rule out faulty DVRs. I'll play devils advocate and consider user error, but I nor
Uverse DVR erased my recordings
Just after watching a DVR'd show today and deleting it...while remote was sitting in my lap not even touching it - All of my DVR'd shows (probably 10) starting deleting one by one right in front of my eyes. Again I wasn't touching a thing. When I realized what was happening I quickly turned everythi
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Contact your state's equivalent to the Oklahoma Corporation Commission or Texas' Public Utility Commission. Also get legal advice abut small claims court. Another option is a consumer advocate at one or more of the local TV stations. Get it in the ne
AT&T Retention Department Not Honoring Agreement
Back on January 13, 2015 I spoke to Debbie retention department about cancelling service to go to Dish Network. So in order to stay I was offered Uverse 300, HD and 18 mbs of internet speed, with 2 free receivers 2 receivers for $121( the Managers Special) I was told. AT&T representitive ensure i wo
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One additional comment about U-verse settop boxes. All of them can be Ethernet connected. I advocate this method when possible. Some of the more expensive home WiFi systems out there are capable of supporting the IGMPv3 multicast protocol U-verse
How do I reset the receiver to search for the new WAP?
After over a year of dropped signals to 2 of our 4 TVs, the ATT technician finally suggested buying a 3rd party WAP. Now that I have it and it's installed and apparently functioning properly, I can't get the VIP2500 to search for the new WAP. When it comes up with "Source", it immediately goes
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How could you change payment due dates to the first of themonth?
Social Security disability allotments aren't posted until the first of the month. Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.
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U-verse TV Account
Is there anyone working in the Identity Theft Depatment?
We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin
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U-verse TV Account
i believe adding a wireless STB to watch with the 1225 dedicated to recording will not improve your speed. I was always an advocate of minimizing the DVR/TV activity. Dedicating it to recording/playback. But, I have observed that it does slow down re
Banner when changing channels
Anyone know how to change the banner features, like length of time it remains on or tranparency, when changing channels on Uverse?
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Anyone in the United States work there?
Is there any way to speak to management? I do not want to be offensive however I can not understand whatever language customer service representative is speaking. And I need some answers.
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U-verse TV Account
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Can I get directv installed in my vacation home and only pay for it for the months that I am there?
Can I get directv installed in my vacation home and only pay for it for the months that I am there?
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DIRECTV Account
@That Don Guy wrote: Pardon me for sounding like the "tech support rep reading from a manual," but do you have more than two STBs (including the DVR box), and if you do, are you sure you don't have one of them turned on that you think is turned off?
baseballisback
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Another wrong "Too many streams" message
I had this issue a while ago and it's back. Currently recording ESPN News and ESPN. Watching NBC on one TV. Try to change the DVR TV from Fox Sports 1 to another channel and the message pops up.
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