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REMOTE ORDER

We have ordered a remote control twice. Neither have shown up.  I received a text "check on order status".  I can't check due to not having the order number.  This is a new nightmare with same company.  It took over a month to get DirectTV installed and another 2 weeks to get th

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66

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Official Solution

I wanted to order the playboy page

I wanted to order the playboy page

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1K

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Order

My order WS cancel because I supposed not sign my agreement when I was in the phone with customer service when I did sing and agree

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119

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Order

Please I need to know what wrong about my order it should be ship today but still not yet

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31

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remote order

hi just order a remote that's the only thing i order and now it saying I order 3 genie and a remote is this normal  

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219

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AT&T ORDER CONFIRMATION: Your Order Update Email

I receive a AT&T ORDER CONFIRMATION: Your Order Update email and I have made no changes. I usually get an email after I watch an on demand show (Game of Thrones). I called AT&T help and they see no changes to my account.

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571

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Placed an order

Placed a order and it showed me a order number and never sent it to my email. Stated that someone was going to come to my home on a Sunday to activate the phone and nothing ever happened

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36

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Order movie

Want to order batman vs teenage mutant nija turtles

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99

2

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Pending order

Have an order for tomorrow I’d like to change

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151

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Unable to order movies via the website

I received a Loyal Customer free gift for three DTV Cinema movie credits but am unable to order them via the internet.  I spent 30 minutes on the phone with CS with no success.  I am attaching a screen shot of the message I get when I select the Order button.   Kim Cravens

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854

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Order movie

I'm at motel and want to order a movie but don't know account number how do I order

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83

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Accepted Solution

Reverse order of programs

I’m trying to reverse the order of programs so that the oldest are at the top of the list, in order to watch a series in order.

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99

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Order status

I recently changed my direct tv package and it suppose to go into effect today but it says order cancelled. What does that mean. Will I not have any channels by tomorrow.

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50

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Accepted Solution

Official Solution

Order new receiver

How do I order a receiver to replace one that isn't working at all?  It shouldn't be this difficult but for some reason I'm having trouble.

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727

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Order in "pending" state

Hi. Last Thursday I placed a move services order.The move screen identified my services as moveable to the new address. I submitted the order and got the move acknowledgment, with order number, followed by an email saying that AT&T will soon confirm installation date and time. I have yet to receive

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186

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update my order

delete order for sports channels

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173

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Perpetual Pending Order

I've been trying to change my uverse account online.  Every time I login in it says I can't change my account because I have an order pending.  I don't have an order pending.  It has been saying this for weeks.  I call customer service, spend hours on the phone, and all they can tell me is I don't h

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392

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Order a channel

I want to order channel 277

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139

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Can’t order additional device

I’ve been trying to order an additional device without success. For at least 6 weeks. Just get an error message that the order couldn’t be completed, and try again later. Even tried when I was at an ATT store taking care of cell phone account.  The rep couldn’t order it either.  

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67

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Order date installation

Trying to see if my order is for tomorrow

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134

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