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On behalf of 90 year old woman who is getting the runaround.

A new resident in our retirement community is attempting to cancel her service. I assisted her because not only is she hard of hearing, but English is not her first language. Because she was not able to remember her passcode or security question answer, she was told that in order to cancel her servi

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Switching Recievers from one room to the other.

I currently have 1 HR-20 and 1 HR-21. I want to know if its possible switch the rooms that they are in. Do I need to tell DTV about it or can I just switch them?

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How do you get the tv’s to sync? My tv in my living room and the tv In my kitchen are about 2 second off from each other.

My tv’s are about 2 seconds off & when we watch live events it is very annoying that 1 tv echos the other. Is there a way to fix this and sync them?

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on the phone now and this woman is clueless

 commented 

15 years ago

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Someone educate me on this whole home dvr....

I was just installed yesterday and i got the whole home dvr.....i have dvr in the living room, hd in 3 other rooms and trying to figure out how this works or what i need to do to make it work. I have dvr in living room and hd receivers in 3 other rooms

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watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

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148

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The movies on Hallmark are choppy and make you almost motion sick watching them.

The movies on Hallmark are choppy and make you almost motion sick watching them. I have direct tv and no other channels do this. Why?

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Channel 624 on one receiver but not the other?

I get ch 624 on one receiver but not the new receiver that Directv sent me. 624 does not show up in All Channels on the new unit. Before I call Tech Support any suggestions?

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MRV stopped working on one but not the other?!

I have an odd problem here. I have two HD DVR's both HR22/100. I have had the MRV working on them fine for the last two or three weeks now. This last Friday evening I went to the playlist on the DVR in our livingroom and it pulled up the list like normal and I selected to watch a show from the bedro

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Why do I have to pay for Latino channels & sports channels?

WHY do I, an English speaking American woman aged 65, have to pay for LATINO channels & sporting channels ???

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407

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Channel shows up on one receiver but not the other.

iI would like to know if anyone can tell me why the WGN station will show up on my living room receiver, but wont show up on the receiver in my bedroom?

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How can I transfer a recorded program from one DVR to the other?

We just got HDTV and our new DirecTV satellite installed, with two DVR receivers, one at each end of the house, which sets them about 80 feet apart.Someone mentioned recently, that it might be possible to transfer a recorded show, from one DVR to the other, so my sister can watch something that I re

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Why some HD and not others?

For some suppliers, selected channels are available in HD, but not others. STARZ Cinem, for example, is missing from the HD list, but is available on satellite services. When wew scan though the listings, we need to compare SD with HD to avoid missing interesting programming. This is also true of su

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20 year customer and the exit

After receiving my bill this month and seeing a $49 x 6 installment charge for NFL Ticket, I called DTV to cancel the service. When I called from the phone that is on the account and stating my reason for calling, I sat on hold for over 1:30:00. I have a screen shot from phone to back that up. When

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Scam

I got a call today from a number I believed to be Direct Tv... The woman on the phone wanted to know why I canceled..I told her..She then read me my information and said she would get me a better price she ask fo my drivers license number. She already had my other info so I thought nothing of it and

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Have internet, but DVRs don't see each other?

So I've got 2 HR-21s and an HR-20. All are network connected. I opted in on all of them, and they all say they are connected. None of them show each other though. They all say no networked receivers found. I can download On Demand, I can play back on Directv2pc, so obviously they have network connec

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@Juniper Yes, the paperwork says activate within 30 days and if you don't, the next time you need a card, it will cost $20. So when I put the card in the genie as directed and told the woman on the phone there were no channels available, the problem

 commented 

3 years ago

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activating access card

Just had a dtv rep tell me that when I received my new access card, there is no activation needed, just to insert and all will work fine. Is that really true?  Situation:  periodic error msg on genie stating genie can't read the access card.  Rebooting temporarily solves the problem

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The woman I just spoke to from AT&T said something completely different.

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Need help with charges

I turned my equipment in today...now I'm being told they might return it because the equipment wasn't returned soon enough. I never got any emails that were sent...they say I owe $600....I didn't know there was a time period first of all. Then covid happened not long after my service was canceled s

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The SAME commercials over and over

I don't use on demand anymore because I lose my mind at the same commercials playing over and over. The woman climbing the cigarette mountain, the lung scan, breast cancer, then I really lose it when I hear "never gonna let you go" song playing with the idi@t who can't put down his phone... I want t

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Playing VOD one after the other

I have downloaded the Olympic preview and athlete information from on-demand. Each segment is 5 to 7 min long. At the end of each segment you have to say yes or no to deleting and then go back to the menu and start the next one. Is there any way to have these play one after the other without the int

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Hi. Thanks for your thoughts!! So, I asked if someone from Playboy was in the forum? That is my way of attempting to reach out to the right person. Clearly, what I am asking is: does anyone here in the forum know about the movie which I mentioned? Th

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Do you or did you have this specific Playboy movie for any of your services, please?

In June 1994 someone had a VHS cassette from playboy channel.  So, there was a very silent movie with some words that I didn't discover as to what was said that lasted for approx. twelve min.  Called The Cage.  I ask here because no one so far via the Web has answered this for me who had a good idea

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