I recieved the request letter for return equipments yesterday.Serial number: 272875385419984Serial number: M91244EAA141I returned the both equepments and controler from The UPS Store #3172, San Diego, CA92131 on 10/9/2018 .My Return Reference Number is: A3172P20181009114601I have a receipt.Hatsuko H

I’ve returned my equipment in the box that was sent to me and followed all instructions and returned all equipment as listed to return. I just received a bill for $240.75 for the equipment that I already returned when I’m supposed to be receiving a credit of $94.56 due to the fact I cancelled on Aug

I have returned equipment. How do I know if it was received?

I canceled my subscription to directv in July. As soon as I got the boxes the rep promised I returned it to you. I have the tracking number with the exact time and date it was shipped back. I know you got it. I want to know why I am being billed for nonreturned equipment when it was returned and is

I returned my equipment on December 15. I got charged for unreturned equipment. I called on December 22, letting ATT know I returned the equipment. After I got charged I called again and explained, and the phone rep said he was escalating the problem. Then next day, I got an email saying I was being

How do I find out if you received my equipment back yet? I returned it approximately 10 days ago.

i returned my equipment but was billed $167 bucks for a non return. called and they confirmed via email I would see a credit. never got it and dont see a path on the website to resolve this matter. any suggestions?

Wife returned equipment and cancelled service at UPS Store, however we received notification from AT&T that equipment was finally returned to them about a month later.  Due to this, AT&T has charged us service well beyond the date we returned equipment to UPS Store and moved from old address.  How i

What is AT&T’s policy regarding redepositing returned payments? I am unable to find anything online regarding the number of attempts that will be made when a payment is returned for non-sufficient funds.

What do you do when you returned box via UPS, HAVE RECEIPT AND ARE NOW BILLED TWICE BECAUSE THEY CLAIMED HAVE NOT RECIEVED BOX?

Long story short. How can find out if equipment I returned has been received.  I  cancelled my order before installation so I  should get a full refund.  My problem is no one can give me a definitive answer as to why the equipment is not showing up in the system as being receive

I cancelled my service with AT&T on 8/20/2020. I was told by AT&T to return my equipment to a UPS or FedEx store. I returned my equipment several days later to a FedEx store. On 10/19/2020 AT&T charged me for the equipment saying I never returned it. I called AT&T telling them I have

I returned our equipment in January. Where can I see that AT&T received it?  I never received an email or any confirmation it was received .

I have returned equipment from ATT and have UPS receipts.....but I have an outstanding balance coming from AFNI ?? How can I resolve this asap. Thank you

AT&T charged me for equipment that I returned to USP as directed. At the time the clerk told me to keep my receipt because AT&T has been charging people for equipment that was returned.  This was in 2019 and I am still getting bills from a collection agency and now they have reported i

I had my Direct TV service discontinued  mid August because I was getting married and moving and mu husband already had Direct TV .  In approximately two day I received the boxes to pack my equipment in and returned said. equipment in 1-2 days.  I returned it via my local post office   so this would

I returned the U-Verse equipment on 4/18/22 via FedEx for which I have a receipt. I have gone round and round regarding this charge with ATT and the collection agency! This has been going on for over a year...I just caved and paid the balance so it doesn't reflect on my credit! How can I get reimbur

I cancelled my DirecTV service and returned all of my equipment in the box provided and followed the instructions to ship them back. I checked all of the numbers to make sure they matched and included the list I was sent to make sure DirecTV knew which ones were in it. Now I'm being charged $240 for

I returned all equipment when I first requested service be cancelled in January. It was finally cancelled in June and I received a request for the equipment again.

Where can I see that my equipment has been successfully returned and recieved by ATT via the UPS store?  We moved, I returned all the equipment as instructed, but there hasn't been a confirmation email or place on my account that notes that the equipment has been checked back in and we are clear and