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Digging and water
I live in the Memphis area. Last week AT&T came out and dug a huge hole in my backyard without notice. Do they have the right to do this? Kind of related, I went and looked and we haven't had much rain in the past month, but there is a foot of water in the hole. Is that normal?
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U-verse TV Equipment
Closed
Property damage, water line
On or about August 4th, AT&T came out to add an additional TV box in one of the bedrooms. The tech worked in the unfinished basement and ran the cable across the ceiling and over a dry wall. When he did, he hit a water line causing a leak. We had to have a plumber come out to make t
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U-verse TV Account
DVR selectively recording episodes -- though set to "record both"
My son is a Spongebob fanatic. If he doesn't have an episode of Spongebob to watch while he gets ready for school in the morning, the world may actually stop turning. We have it set to record on both Nickelodeon East and West. Both episodes (not first run only). And both channels are set to hold 10
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DIRECTV Equipment
Water pipe broken while digging U-verse box.. where to call
I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I chec
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U-verse TV Account
Grandkids Watched Sponge Bob all weekend and now my TV keeps changing back to it every five minutes while I watch history channel
Help. How do I clear this issue with Sponge Bob coming on every five minutes while watching different channels.
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DIRECTV Equipment
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Out of the country
Why does my directv app not work out of the US?
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Watching DIRECTV
Manhole infront of Webster Bank 359 Queen ST Southington CT
We keep getting calls at the water department for the manhole around 359 Queen ST Southington CT. Water has been draining out of it for weeks.
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U-verse TV Equipment
Audio / Video out of sync.
I just got my Denon receiver connected to my tv and directv box. On some of the movie channels the audio and video are out of sync. I currently have the directv box connected to the TV with a HDMI cable and then a digital optical cable from the directv box to the denon reciever.
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DIRECTV Equipment
The movie channel
Why is the movie channel not apart of the premium add on package paramount+ with showtime on directv stream?
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Watching DIRECTV STREAM
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Stop monthly payments while out of the Country
I will be out of the Country until Jan 2020. Instead of cancelling the service I just want to suspend the monthly rent until further notice, is it possible?
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DIRECTV Account
Property Damage Claim - Water line
I have read a few posts here about property damage going unresolved for some time, but after reaching out to different departments it appears I am still stuck. I was having an install on 11/26/16 and the technician hit my water line underneath my sidewalk while drilling for the connection. The techn
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U-verse TV Account
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Official Solution
Help rewinding to the start of a movie
When we try and restart a movie to the beginning we get “There was a problem connecting to DIRECTV. Please try again later” message on the screen. Did a speed test, reset the DVR, and reconnected the remotes to no avail. Can someone help please?
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Watching DIRECTV
Accepted Solution
control cost of allowed movie purchases
Is there a way to limit the dollar amount of movie purchases?
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Watching DIRECTV
out of snyc
The voice and the speaking are out of sync on all channels. Is this a known fault?
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DIRECTV Equipment
"Archive" movie
What happened to the "Archive" movie that came out a couple of months ago and was available to rent on Directv?? It's not listed there anymore!!
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Watching DIRECTV
Channel Block should be program block
I have a 4 year old grand daughter that was told not to watch Sponge Bob I cannot block Sponge Bob and cannot block that channel becuse everything else she watches is on that same channel. Come on Uverse give us a way to block a program not a channel.
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Watching U-verse TV
Out of sync
I downloaded the app and only my LG brand TV is out of sync. It works fine on the TCL brand. Any suggestions?
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Watching DIRECTV
On Demand movie stopped while in the middle of watching / downloading
I was watching an On Demand movie this evening when the movie suddenly stopped. I noticed that the download (record) light was also off, so I checked my list of downloads. The movie was not listed. I called and all I got was, "oh sorry, that movie must have expired". Well if it was about to expire,
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Watching DIRECTV
Out of country
I am out of the country and am unable to access DirectStream TV. Is there a way to place my subscription on hold?
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DIRECTV STREAM Account