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Digging and water

I live in the Memphis area. Last week AT&T came out and dug a huge hole in my backyard without notice. Do they have the right to do this? Kind of related, I went and looked and we haven't had much rain in the past month, but there is a foot of water in the hole. Is that normal?

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Property damage, water line

On or about August 4th, AT&T came out to add an additional TV box in one of the bedrooms. The tech worked in the unfinished basement and ran the cable across the ceiling and over a dry wall.  When he did, he hit a water line causing a leak.  We had to have a plumber come out to make t

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191

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DVR selectively recording episodes -- though set to "record both"

My son is a Spongebob fanatic. If he doesn't have an episode of Spongebob to watch while he gets ready for school in the morning, the world may actually stop turning. We have it set to record on both Nickelodeon East and West. Both episodes (not first run only). And both channels are set to hold 10

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Water pipe broken while digging U-verse box.. where to call

I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I chec

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2.7K

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Grandkids Watched Sponge Bob all weekend and now my TV keeps changing back to it every five minutes while I watch history channel

Help. How do I clear this issue with Sponge Bob coming on every five minutes while watching different channels.

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248

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Out of the country

Why does my directv app not work out of the US?

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76

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Manhole infront of Webster Bank 359 Queen ST Southington CT

We keep getting calls at the water department for the manhole around 359 Queen ST Southington CT.  Water has been draining out of it for weeks.

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253

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Audio / Video out of sync.

I just got my Denon receiver connected to my tv and directv box.  On some of the movie channels the audio and video are out of sync.  I currently have the directv box connected to the TV with a HDMI cable and then a digital optical cable from the directv box to the denon reciever.

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957

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The movie channel

Why is the movie channel not apart of the premium add on package paramount+ with showtime on directv stream?

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162

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Stop monthly payments while out of the Country

I will be out of the Country until Jan 2020. Instead of cancelling the service I just want to suspend the monthly rent until further notice, is it possible?

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304

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Property Damage Claim - Water line

I have read a few posts here about property damage going unresolved for some time, but after reaching out to different departments it appears I am still stuck. I was having an install on 11/26/16 and the technician hit my water line underneath my sidewalk while drilling for the connection. The techn

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2.9K

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Help rewinding to the start of a movie

When we try and restart a movie to the beginning we get “There was a problem connecting to DIRECTV. Please try again later” message on the screen. Did a speed test, reset the DVR, and reconnected the remotes to no avail. Can someone help please?

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253

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out of sink

music channel is out of sink with the info guide

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159

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control cost of allowed movie purchases

Is there a way to limit the dollar amount of movie purchases?

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169

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out of snyc

The voice and the speaking are out of sync on all channels.  Is this a known fault?

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336

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"Archive" movie

What happened to the "Archive" movie that came out a couple of months ago and was available to rent on Directv?? It's not listed there anymore!!

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48

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Channel Block should be program block

I have a 4 year old grand daughter that was told not to watch Sponge Bob I cannot block Sponge Bob and  cannot block that channel becuse everything else she watches is on that same channel. Come on Uverse give us a way to block a program not a channel.

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405

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Out of sync

I downloaded the app and only my LG brand TV is out of sync. It works fine on the TCL brand.  Any suggestions?

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150

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On Demand movie stopped while in the middle of watching / downloading

I was watching an On Demand movie this evening when the movie suddenly stopped. I noticed that the download (record) light was also off, so I checked my list of downloads. The movie was not listed. I called and all I got was, "oh sorry, that movie must have expired". Well if it was about to expire,

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1.3K

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Out of country

I am out of the country and am unable to access DirectStream TV. Is there a way to place my subscription on hold?

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182

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