my husband has passed away. he had a subscription to direct tv in his name #[EDITED]. i want to transfer his account to jo ann [EDITED per Community Guidelines] surviving spouse. my husband died without sharing his password for his account and i am having tremendous difficulty getting this transf

I AM HAVING TROUBLE CANCELLING THE REGIONAL. I NEVER HAD IT ADDED TO MY PACKAGE AND I HAVE BEEN STUCK WITH IT FOR YEARS. $10.00 A MONTH ADDS UP. I AM A WIDOW AND I NEED ALL THE MONEY I CAN GET. PLEASE HELP ME!!!!! MARIANNE

My parents had DirecTV  on Jan 1 2018.   The DirecTV account was in my fathers name and my father passed away in late January 2018.   My mom went to the ATT store in April 2018 to get his name removed and her name added.   The ATT store people convinced her to sign up for U-Verse in her name and can

Milton Martinson has passed and I, Charlene Martinson, as his widow need to do a transfer of responsibility on this account as we have done on my landline, internet and my cell phones

I was told when my service was moved that my bill would be $125 per month NOW I am being told that it will be at least $175 a month! As a widow with a child in college AND a public school educator that is outrageous! Besides being FALSE ADVERTISING according to the "help person" on the phone if I tr

How do I go about going to the movies theater to watch a movie for free

I am an at&t retired widow on fixed income trying to hold on to my directv. My bill was increased because of a Regional Sports Pkg which I am told cannot be removed. Trying to make my bill affordable. Only package available in my 'area' is CHOICE which automatically comes with Regional Sports ??? N

I have been with AT&T for 16 months and watch FoxNews daily.  Recently, the channel was dropped and I can only get it back if I pay an additional $44 a month.  In these politically charged times, I think it' to afford.s AT&T' (Edited per community guidelines) leaning that has taken this channel off

Last week I called to cancel my Direct TV service. My rate went from $50.00 to $91.00 a month. The lady on the phone was not interested in helping find me a more affordable plan. I have a very basic plan, no extras. No late payments ever. She simply said she would take care of the cancellation. Is t

My mother is 82 year old widow and I was checking her direct Satellite bill and she had over 10 adult movies rented. In one night! She can’t even see to turn the tv on and off much less rent movies. I call customer service and they changed it so you can not rent movies with the remote and I put a pa

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

Is there any way to speak to management?  I do not want to be offensive however I can not understand whatever language customer service representative is speaking.  And I need some answers.

Can I get directv installed in my vacation home and only pay for it for the months that I am there?