After receiving my bill this month and seeing a $49 x 6 installment charge for NFL Ticket, I called DTV to cancel the service. When I called from the phone that is on the account and stating my reason for calling, I sat on hold for over 1:30:00. I have a screen shot from phone to back that up. When

A new resident in our retirement community is attempting to cancel her service. I assisted her because not only is she hard of hearing, but English is not her first language. Because she was not able to remember her passcode or security question answer, she was told that in order to cancel her servi

Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James

How much does the tv go up after the first year with a 2 year contract

Guide is no longer showing the year programs were aired. Is this permanent?

I have searched the Uverse Customer Service web page but was unable to locate any mention of "the end of initial 2 year contract". As that date is approaching I thought I might prepare myself ahead of time. Have been advised billing will escalate to almost double the current rate. Do I need to cance

We have Fox Nation. How can we watch Episode 1 of 'A Year on Planet Earth'?

I have a 2 year bundle contract signed up Oct  2017 ends Oct 2019 promotional bundle of Internet and Uverse.  The only promotion on On my customer service summary it states that if I ordered services with promotional price a one year term agreement applies.   If  the the U-verse TV service is discon

if i sign the year tv contract with ATT last year Jan 20 choice packaging and cancel the early what shoud be the ETF i thought it was $10 a month for unused monthe they are asking $15 now where i can find anything on my acccount since ATT is now Direct Stream

I purchased Att tv (now DTV stream) back in March with a 2 year contract. Now I’m seeing with the name change there isn’t anymore contract? Or is the no contract just an option with less options?

We have Fox Nation on Directv. How can we watch Episode 1 of 'A Year on Planet Earth'?

I just got a call from your representative (from India or somewhere...hard to understand) however, he stated that you have a promotion for $30 off our bill for one year and if I pay an additional $99 up front, I’ll get another $10 off per month (total of $40) ... is this a legitimate offer??? There

I am at the end of a two year landline/U-verse/Internet bundle contract with ATT.   I do not like having to pin myself to one-year promotion after being in a two year contract.   Why can't ATT offer plans that have no month clause in it after living out a two year contract?   If you can't offer plan

the sell man told me if i pay 1 year on time that will be nor a plan fee up it is true

I called earlier to cancel my service and was told I “signed” a new 2 year agreement and can’t cancel. Why am I being told this when I have not signed a single thing, nor have I been told about it or ASKED to renew? I signed a 2 year contract when I first signed up back in 2016. It is now 2019 and t

This is my only guess at how to deal with AT&T.  I have HOURS in phone calls to people in the Philippines, who are very polite, but a complete waste of time.  One woman actually lied and entered a new order (I learned in a congratulatory email) that I had agreed to a year of paying a 56% increase fo

We signed up for uverse tv and internet bundle for a two year contract. We didn't know we were moving at the time and it's not available at our new place. What do we do? Will we have to pay fees?

I'm very disappointed to say that after 25 years as a DirecTV customer, I cancelled today.  I have no idea if anyone at AT&T will read these comments, or pass them up the food chain if they do, but I'm writing this on the outside chance that perhaps they do.  I feel like I owe it to them. I first be

Alright so I just got a curve ball thrown at me by AT&T.  So I agree to a 2 year commitment for internet and Directv but the promo only lasts a year.  Really?  It was presented to me verbally over the phone of what a great deal I was getting for the two years.  Bait and Switch.... You got me.  I am

I am using Directv Choice now. I paid $108.99 for the month. Key issue was getting the MSG channel. I like Directv very much. I am thinking about getting the 2 year agreement. But I notice there are about $31 in fees. I don’t no why this is so. It just doesn’t make any sense to me.  There