AHR99's profile

1 Message

Friday, May 24th, 2024 1:47 AM

Bally Sports WI not streaming UVerse

I live in Milwaukee and pay for 

AT&T U-verse TV U450
$201.00
I get Channel 1744 BSWI but cannot use the app on my my phone (while in the Milw area) 
Why is this not working, I have used it for years.  

Community Support

 • 

254.4K Messages

6 months ago

Hello @AHR99,

 

We understand your concern, and we are happy to help you with the U-verse app.

Here are some steps to fix the app from your smartphone or mobile device:

 

  1. Restart the device.
  2. Delete the cache. This varies by phone, browser or device operating system.
  3. Uninstall and reinstall the app.
  4. Verify that you have the latest software/operating system on your phone or tablet.
  5. Turn off other apps that may be in use.
  6. Make sure you have U-verse TV service and an appropriate package – if you do not have U-verse TV, you can see if it is available by signing into your account at att.com.
  7. Reset your password. This can help sync up your account.

Also, be sure to report/post a review in your device's app store for your affected device to help address this.

You can get more troubleshooting options from our help and solutions guide for the AT&T U-verse app.

 

Be sure to keep us posted so we can offer further assistance, if needed.

 

Thank you.

Mike, AT&T Community Specialist.


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