Mentor
•
46 Messages
Where is NBA League Pass?
Less than 2 weeks away from the NBA season and LP is still not available to be purchased? You know the preseason airs on it right?
This is scaring me. I am afraid Uverse removed it and will not offer it when they have had for years. It's still an option and advertised on the official site. Where is it?
Rameyriley
Contributor
•
1 Message
8 years ago
0
0
rollo34
Contributor
•
2 Messages
8 years ago
0
0
DIRECTVhelp
Community Support
•
254.9K Messages
8 years ago
Hello,
Unfortunately, the NBA LP for the 2016-17 has not been announced as of yet and our customer's are typically the first to know when it comes available. We hope to get details soon and look forward to great season.
-ATTU-verseCare
0
0
Nintu1
Tutor
•
7 Messages
8 years ago
This is a deal-breaker for me; it's ridiculous..
0
0
ajwdct
Scholar
•
69 Messages
8 years ago
This is yet another example of AT&T disregarding and trashing Uverse customers. NBA League Pass should've been available >2 weeks ago for preseason games, but it wasn't. Also, someone said that NBA TV channel wasn't included in the package which NBA.com says is included.
Do I get NBA TV with my NBA LEAGUE PASS subscription?
DIRECTV, DISH Network and many digital cable systems offer NBA TV at no additional charge during the regular season with your NBA LEAGUE PASS subscription." http://www.nba.com/nba_tv/lp_faq.html
It's amazing that AT&T can be so oblivious and insensitive to its Uverse customers paying big bucks to subscribe to pay TV and "high speed" Internet services. The Channel Shortcuts function was recently eliminated in a STB update with no notice given to anyone and prime time TV service interrupted on October 21st
0
0
Nintu1
Tutor
•
7 Messages
8 years ago
Thank you for contacting NBA LEAGUE PASS Support. At this time we are unaware of any conflicting issues with purchasing your NBA LEAGUE PASS through your provider. You should be able to purchase through AT&T. Once purchased through your cable provider, you may then reply to this email with your proof of purchase. Once proof of purchase has been received we can then sync your account with your digital devices.
Please let us know if you have any questions.
Sincerely,
Sethany
NBA LEAGUE PASS Support
So what's the problem?
I'd appreciate a legitimate and truthful answer from AT&T.
0
0
ajwdct
Scholar
•
69 Messages
8 years ago
Echo request: I'd ALSO appreciate a legitimate and truthful answer from AT&T: Why isn't NBA League Pass available now or during the NBA pre-season?
Channels #2105-2114 HD do not appear when you search for NBA League pass or key in any of those channel #s which contradicts AT&T Uverse website description for NBA League Pass:
http://uverse.com/uv/uverse/nba-league-pass
Also would appreciate an answer to why I experienced three UNANOUNCED STB/Res GW "updates" that caused unexpected problems for which no one at AT&T I spoke with or emailed was aware of? Holding my breath for a definitive (not cop-out) reply. Thanks
0
0
swmddo
Teacher
•
21 Messages
8 years ago
What is going on? The NBA season starts TOMORROW, and despite the fact that there are only two games, both being broadcast on NBA TV, it is STILL unacceptable that we cannot even PAY YOU for the access! The rest of the games start WEDNESDAY. Are you going to pro-rate the season because you can't even get it ready for the first games?
0
0
DIRECTVhelp
Community Support
•
254.9K Messages
8 years ago
Hi,
We are currently in negotiations for NBA League Pass. We apologize about the inconveniences and are working towards getting this done.
-ATTU-verseCare
0
0
supadupa
Mentor
•
46 Messages
8 years ago
Its not just Uverse, Directv is without it too. I did some research and saw Directv didn't over the NHL package until the morning of the first day of the season. I am thinking it will either be available some time today or early am tomorrow. I am taking this info in because both Directv and Uverse are both ATT. Directv continues to say today it will become available so they didn't have preseason either.
0
0
Nintu1
Tutor
•
7 Messages
8 years ago
0
0
bw2much
Contributor
•
2 Messages
8 years ago
Why is it so difficult to get a straight answer from the company we pay good money to provide us our services? Unbelievable... Start of the season is tomorrow and no one from AT&T can tell us what is going on?
0
0
bw2much
Contributor
•
2 Messages
8 years ago
I just checked my channel guide and my NBA league pass channels are now listed, making progress folks! Now if they just let us order it!
0
0
supadupa
Mentor
•
46 Messages
8 years ago
That is good, that means its gradually applying. It will be available to buy before game 1 tips off tomorrow which isn't even on LP but TNT.
0
0
Chisox89
Tutor
•
5 Messages
8 years ago
0
0