Contributor

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1 Message

Wednesday, May 31st, 2017 11:45 PM

Red x

Started with a gear symbol now it's a red x

Expert

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3.6K Messages

8 years ago

No number after it?  Or if there is what is it?

Hard drive probably failed.

 

Things you can try:

  1. Hard reboot.  Pull power out and insert while pressing the OK.
  2. Disaster recovery.  Insert power while pressing OK and down arrow at the same time.  Maybe pressing power + OK + down arrow is sufficient.   Wait for the lights to flash and gear(s) to appear.  This could take some time to complete.  Here's a 4-minute youtube I found illustrating this.  It's pretty old so I don't know if what's displayed is accurate but it at least shows you a finger technique.

In either case you will probably loose your recordings.  Of course if the disk is toast you lost them anyway.

 

You'll have to call tech support for a replacement dvr.

 


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