New Member
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1 Message
DirectTV Stream on two different networks (home and cabin)
We need streaming service to watch at home (home network) and also weekend cabin (separate cabin network). If it matters, we will be watching on 2-3 smart TVs at each location and NOT using both networks at the same time.
Would DirectTV Stream allow such viewing?
Apc4050
New Member
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2 Messages
3 years ago
How? I have been unable to see my local sports team when traveling on Directtv Stream when traveling, though this was promised to me when I signed up. I tried to get help with this for about 6 hours….through chat and then over the phone through customer support and tech support. Constant transfers to other departments, dropped calls, and 2 promises to call me back…still waiting after 2 days. Am trying to watch on my iPad. Can anyone help me?
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
The issue with Apple devices is that they have location services and know where you are located. Since it knows you are away from home then it only allows locals and regional sports based on your location. Roku's and Fire Sticks do nt have location services or GPS so the default is your home location.
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Apc4050
New Member
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2 Messages
3 years ago
Thank you so much. Apparently, none of the customer or tech support staff know this as I clearly communicated same information, and they could not even give me an answer.
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
When traveling the documentation reference is towards mobile devices and how the system works. Reference the doc here
Watch local channels
Learn how your location and billing ZIP Code affect local channels you can watch with DIRECTV STREAM.
Local channel availability is based on your billing ZIP Code and market area. To learn more about local channels, including regional sports networks, check out the Channel Lookup Tool.
Travel
Going to another city? No problem – you can still watch local channels. Make sure you enable location services on your mobile device so you can stream.
Channel troubleshooting
If your Guide isn’t showing the right channels:
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