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Friday, July 21st, 2023 1:06 PM

Fast forward speed

It's a blessing to be able to fast forward, but the speed may be too fast. Reason I say this is because the the audio does not match the person speaking on the screen. The audio is too fast. Is there a way to reduce the 30 second time push? 

Community Support

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255K Messages

2 years ago

Hi. We're sorry that fast-forward caused the audio not to sync with the video. Please try these steps – they usually fix most sound issues. Test your audio after each one:

 

- Close and restart the DIRECTV app

- Install any available app updates and restart your device

- Uninstall and reinstall the app

 

For more information, go to the next link and type Sound issues - Quick & easy steps. In the search bar, https://www.directv.com/support Feel free to reach out to us if you have more questions. Michael, DIRECTV Community Specialist

ACE - Sage

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46.4K Messages

2 years ago

What streaming device(s) are you using?


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